After trying a couple of different emails I finally got hold of someone at the LLA, and then finally received a renewal notice. Was a little miffed though that it was a ‘You didn’t reply to our renewal reminder, so we’re removing you from our mailing list’ kind of letter, when I’d never heard from them in the first place! It may just have been a form letter, but given the circumstances, it was a little unprofessional. Ah well, a cheques in the post now and maybe by the time next year comes around they might finally be reliably in the 21st century!