Passenger ordered to take down 'I Hate Ryanair' website after airline complained abou

The dispatches expose says it all!

http://www.youtube.com/watch?v=ZkKPirksymQ

I don’t fly on them. I work close to Ryanair and the ‘orange guys’ every day and I’m heartily sick to death of RYR passengers taking it out on my passengers and staff at shared departure gates when RYR doesn’t deliver, and that is quite a frequent event. Any site that draws attention to this and any other airlines shortcomings gets kudos in my book. If an airline such as RYR feels the need to silence criticism of itself then its obviously not concerned with in its reputation or interested in the customers it purports to serve, but I think thats well known anyway. However in fairness to RYR and its ilk, Joe Public really needs to wake up to the fact that RYR is nothing more than a subsidised aerial ‘Greyhound’ bus and they should not expect any more in the form of passenger welfare than you would get on one of those vehicles. I guess I’m fortunate in that I have always managed to find acceptable and reasonably priced tickets on other carriers at the dates I require and so I use them, as indeed we are all free to do. Would I alter my travel plans to avoid using RYR? Yes, I think I might be ‘silly’ enough to do that and believe me when you spend most of your working day seeing and hearing the antics of some of their passengers, so would you.

Although you said “in the main,” I very much resent that Jay – and anyone else who thinks that it is only ‘idiots’ who keep Ryanair going. I have always said that I have flown with Ryanair a number of times before because they have been able to take me from A to B on the dates I want with a reasonable fair, at times when other carriers have not been able to do so.

Examples being when I went to visit a friend in Torp, Norway and Ryanair were able to take me to the closest airport to my friend for the lowest fair on the dates I wanted. And one New Years when a bunch of friends and myself went to Rome to see friends. Again, I think flights suited our dates and location.

I have always travelled with them knowing full well knowing what to expect (or perhaps, what not to expect). Perhaps I am just lucky that I have not had a bad experience with them and so cannot compare their service under those circumstances. But, more importantly, they can (and do) provide a service that others cannot at times so why not fly with them if you need to? Why go to the effort of changing your travel dates or spending additional money (that could be going towards holiday spending money) just so you don’t fly with them? Silly.

In the main people who other airlines are better off without

Who are all these people that fly on Ryanair and keep them in business? Masochists? Or can they not afford to fly on other airlines? Or is there a shortage of available seats on other airlines?

In the main people who other airlines are better off without.
Scotland gets a fair share of the global LCA passengers on RyanAir. Looking for a boozalot weekend while gambling on the way and back

Who are all these people that fly on Ryanair and keep them in business? Masochists? Or can they not afford to fly on other airlines? Or is there a shortage of available seats on other airlines?

Grey Area and Deano are right in principle

Agreed, Deano. 🙂

Anyone who really thinks they’re going to get the full airline service (both on and off the aircraft) for £1 each way needs to take a good look at themselves rather than at Ryanair.

Grey Area and Deano are right in principle yet RyanAir take budget airline treatment of passengers to the limit often expecting outside authorities (non RyanAir) to shoulder responsibility (e.g. Prestwick and Strathclyde Police having to fund water for passengers….).
RyanAir must build into their budgets contingency planning which includes these sorts of unforseen problems.
Being a European LCA they must adhere to basic human courtesies which certainly will be basic in comparison to full fare paying passengers on other airlines.
Customer service does not cost that much, a smile, an apology, an explanation, etc don’t make the cost of flying at £1 any higher.
Possibly the overworking of staff (stress – hidden possibly) is why these basic human courtesies get overlooked.
I personally know two Stewardesses who describe the horrendous way RyanAir treated them with regards stopovers, transfer to hotels (flea pits), etc
Human nature being such these young persons (although they shouldn’t possibly take it out on being sullen and customer unfriendly) don’t give their best.
I respect completely what Deano and Grey Area have said.

Quite agree 27vet.:)

I do find it a bit off that the site has been closed down…

Well, its up and running again:

http://www.ihateryanair.org/

Agreed, Deano. 🙂

Anyone who really thinks they’re going to get the full airline service (both on and off the aircraft) for £1 each way needs to take a good look at themselves rather than at Ryanair.

Even during a recession the travelling public do NOT become cattle (or should I say horse – MO’L horse racing) fodder to be treated the way RyanAir treat them

You probably all know my views on Ryanair and Mr O’Leary, and I do love this website 😀
But to be honest I think you are wrong Jay. The reason is, passengers cannot have it both ways. £1 travel on a £40m airliner is not sustainable, not in it’s entirety. The problem is passengers want cheap tickets, and they want to be treated correctly. The 2 just cannot happen. You absolutely get what you pay for. If you want a cheap ticket, fly Ryanair, but if you want protection should it all go wrong then fly with someone else

My policy is never fly on RyanAir – it is the best criticism of it

The thing is, Ryanair are indeed the most hated airline. And just about everything they do is pikey at best. Having done two flights (Forced because of work budgets) I will never fly with them willingly again.
Only two flights yes, but 1 year apart and to different destinations. Very cheap, but I felt ripped off on behalf of my Company.

My policy is never fly on RyanAir – it is the best criticism of it and MO’L.

RyanAir fought (tooth and nail) Skyscanner a bunch of clever Edinburgh web programmers who provided a service to budget travellers by ‘auto-scraping’ all budget airline websites for the best immediate deals.
In my opinion there may be technical errors in the way this new website “I Hate RyanAir” operated but they did not need silenced completely by RyanAir.

RyanAir constantly seeks stupid nonsensical journalistic publicity but is not ‘man’ enough to face public criticism for their appalling attitude to customers in general.

Even during a recession the travelling public do NOT become cattle (or should I say horse – MO’L horse racing) fodder to be treated the way RyanAir treat them

Quite agree 27vet.:)

I do find it a bit off that the site has been closed down…

The actual reason it was closed down was not due to the fact that the site criticised Ryanair directly, but the fact that it had small adverts featuring links to rival airlines, which generated a small profit…£322 to be exact!

Anyone that chose to read the content of the site should surely be able to come to a decision for themselves as to whether Ryanair really is “the most hated airline” to travel with or not, and its not as though he was forcing readers to book with rivals as they would have had to click on the link itself. At the end of the day the guy was just giving his opinon (just like I am here!), and the site would hardly make him a fortune.

Maybe Mr Tyler should resort to music to help his cause, just as Dave Carroll did when United Airlines broke his guitar:
http://www.theglobeandmail.com/news/national/halifax-band-uses-youtube-to-fight-united-airlines/article1211183/

The major difference here is at least United were “gracious in accepting the criticism”, you certainly dont get any kind of gracious acceptance from Ryanair…for anything!

The thing is, Ryanair are indeed the most hated airline. And just about everything they do is pikey at best. Having done two flights (Forced because of work budgets) I will never fly with them willingly again.
Only two flights yes, but 1 year apart and to different destinations. Very cheap, but I felt ripped off on behalf of my Company.

If anyone has a legitimate gripe they should be able to voice it. Look at Paypal Sucks and South African Airways Sucks. But the gripes must be accurate of course.

I have seen the website in question before. It is ridiculous and naive to say the least.

I think from memory he went nuts about the recommendation by the AAIB that FR must fit better banister systems on their 737s after the child fell through the gap. However the ridiculous nature of the site meant that the guy who runs it completely missed the fact that whilst the incident affected a Ryanair service, the recommendation was applied to ALL airlines operating the aircraft type with rear airstairs, and that includes airlines he is supposed to ‘like’ such as British Airways. I did post on his forum this little inaccuracy in his article/rant, however he removed my post (unsuprisingly, heaven forbid Ryanair be no worse than any other airline).