Strathclyde Police feed delayed Ryanair passengers

But surely the aircraft hadn’t left the terminal because it wouldn’t have had a slot and clearence?

Exactly!

Surely just simply collapsing in the aisle, they will then take you off for treatment…….. and as baggage is not allowed to fly unattended, that would also have to come off resulting in returning to the terminal

But surely the aircraft hadn’t left the terminal because it wouldn’t have had a slot and clearence?

Would Ryanair actually carry the stock onboard to feed and water everyone? I would be under the impression that they would carry a limited stock as they are not counting on the fact that everyone wants to buy something.

So unless they were to ring up ground crew to come out to the aircraft with a full passenger set of items, they may gave struggled with what they had?

I admire your attempt at defending the indefensible. IMO if the aircraft lacked the very basic catering items of food and water to make available to the customer in an extended delay scenario, you can bet your life that this aircraft would have ample items onboard for sale in flight! In a situation like this you utilise your handling agent, oops! that would mean paying them a realistic sum for their services, to provide either from the aircraft catering company or yes, even the terminal branch of ‘Costcutter’, or the local Constabulary whichever suits. In the substantial number of years that I have been in aviation, some of which has been in passenger services as well as operations, the protection of the customers affected should be paramount. I have been involved in similar cases of extended delays where basic catering,( ie. a ‘bun’ and a drink ) has been provided by the carrier or at the expense of the tour operator involved. A long delay such the one here which could have a sudden need to make a slot would not preclude a quick welfare catering uplift which could be stopped at any stage and a swift departure made.

Sadly these customers fell victim to the financial reality of this type of operation and that is that customer service with these types of carriers is non existent. Ironic however is that some of these customers would have paid very similar or higher fares to those charged by the full service carriers. In my experience even if the carrier is not obliged to protect customers affected by ATC, most reputable operators do so…..but lets not go there!.

Surely just simply collapsing in the aisle, they will then take you off for treatment…….. and as baggage is not allowed to fly unattended, that would also have to come off resulting in returning to the terminal

Strathclyde Police through the Ayr Council’s accountant should arrange to send RyanAir a no nonsense Invoice for providing essential sustenance to the RyanAir passengers.

The report states there was a 5-6 hour wait on board while on the runway, what about MOL’s crazy idea about only one toilet on board?

Would that mean that Strathclyde Police would have had to arrange for Portaloos as well?

Thanks goodness by the sounds of it this aircraft hadn’t as yet had it’s toilets reduced in number.

Would Ryanair actually carry the stock onboard to feed and water everyone? I would be under the impression that they would carry a limited stock as they are not counting on the fact that everyone wants to buy something.

So unless they were to ring up ground crew to come out to the aircraft with a full passenger set of items, they may gave struggled with what they had?

That said, Ryanair could have at least handed out water. Giving something away for free would not breach Sales laws, surely?

Maybe not but it would stick in MoL’s craw to give anything away.

I think even I may have gone nuts after more than 2 hours sat in Ryanairs seatpitch 😮

I bring a bottle of water with me on flights, I don’t see what would be so difficult for parents of small children to do similar. IMHO it’s common sense when you have kids! When my siblings and I were small, there was always bottled water and rusks or some other sort of edible nick nack at hand when travelling incase of delays.
Using kids as an excuse to win freebies is poor form.

That said, Ryanair could have at least handed out water. Giving something away for free would not breach Sales laws, surely?

Comes to something doesn’t it when the taxpayer has to pay for an ‘airline’ to provide the basic items to welfare these delayed customers in these circumstances, and with young children. A graphic example of this ‘airlines’ attitude towards its customers…yes Ryanair thats what they are, YOUR customers. Surely it would not have killed the ‘airline’ to have provided a bun and a drink of water to these people, the Police seemed to have managed. God knows even prisons provide that. If Ryanair can’t make ends meet to enable basic customer welfare to be provided then they will have to raise their fares to levels that reflect the true costs of what they are doing, get the many bodies that they get subsidies from to up the dosh or increase the price of the sandwiches that are ‘hawked’ on board. But then again…Pay peanuts and you get to be flown on an ‘airline’ run by monkeys. My sympathies to the poor crews.

http://www.guardian.co.uk/business/2010/jun/25/police-quell-ryanair-mutiny-chocolate

Ahh, good old Ryanair, good old BBC “Stuck on Runway” story.