This time next week, I’ll be halfway to LAX onboard a UA 777 (Economy) and then onwards to HNL on a UA 763. Just wondering if anyone knows much about UA’s service? And what about meals on Domestic flights, are they provided free over a certain length? I was thinking whether they’d provide any on the inbound LAX-IAD leg?
I thought this would also be a fitting place to show you this great new livery http://www.airliners.net/open.file/1021308/L/
+ http://www.airliners.net/open.file/1021307/L/ . I’m hoping to get one of them in the new livery in my 3 flights with them next week too!
By: greekdude1 - 28th March 2006 at 08:32
Went on a 757 a few years ago from Chicago to Seattle and it was awful. Really tatty, brown old United Style seats, poor service.
This must have been quite a few years ago then, as I’ve been flying UA consistantly since 1995, and they never had brown seats, even in their previous all white livery, and I’ve flown on all their types. Even the old grey seats without the adjustable headrests were decent.
By: greekdude1 - 28th March 2006 at 08:27
No meals on domestic UA flights – just buy-on-board snack boxes that don’t contain anything that is remotely healthy (but then, you are in the USA!). Booze is also buy-on-board, soft drinks and hot drinks complimentary.
That’s pretty standard, however, on LAX-HNL flights, I believe you still get complimentary meal service. I did the last time I flew on that route. Same with LAX-IAD, or anything with a 5 hour flight time. Again, things might have changed since the last time I flew one of those legs. Don’t expect PTV’s in UA’s domestic 763’s and 777’s. Sometimes, however, you can get lucky and land a 3-class intl. config widebody twin. Overall decent service, for my dollar at least.
By: wannabe pilot - 28th March 2006 at 07:29
Well not all E+ seats are pre-allocated, so worth asking at checkin. I think, if I had evidence I was originally in E+ (i.e a printout with seat allocations), if they couldn’t put me back in E+ at checkin I’d have a little to say to them – politely – about how if they’d taken E+ from me and it wasn’t available now, I’d be happy to accept business class instead 😉
Andy
Ahah, I’ll have to try it. Cheers Andy 😎
And did anyone like the look of that livery on the Dash?
By: Skymonster - 27th March 2006 at 23:34
Well not all E+ seats are pre-allocated, so worth asking at checkin. I think, if I had evidence I was originally in E+ (i.e a printout with seat allocations), if they couldn’t put me back in E+ at checkin I’d have a little to say to them – politely – about how if they’d taken E+ from me and it wasn’t available now, I’d be happy to accept business class instead 😉
Andy
By: wannabe pilot - 27th March 2006 at 23:13
United call it Economy Plus. Its not really a premium economy in the same sense as BA or Virgin – it the same service as in standard economy, just extra leg room. United Economy Plus is free for their frequent flyers with status (and to other Star Alliance silver/gold card holders). If you qualify for E+ on LAX-IAD due to frequent flyer status, you qualify for it on all your forthcoming flights. I recommend you call United and get seats in E+ allocated in advance – well worth it as it makes a big difference to comfort (if not to service). They do not, however, pre-allocate all E+ seats and may have allocated all they can in advance – in this case ask for E+ seats on your other flights when you check in. E+ is one of the main reasons I like UA – guaranteed extra leg room for no extra money. Well, that and channel 9 of course! 😉
Andy
We were originally E+ on all 5 flights. However, since about 7 months ago, our flight numbers and times have been rescheduled 2 or 3 times. As we have been booked onto new flights, they must have got fuller and so we have slowly lost all of our E+ seats, as they must have already been reserved! By the time our flights were finally confirmed, the only E+ seats we had left were on that single leg :rolleyes:
By: EAL_KING - 27th March 2006 at 23:10
When we flew to NY just under 1 month ago united prem economy was no different to economy except 2 inces more seat pitch. Their snack boxes are nice we had a roll crisps and a kit kat chunky, their 777 is ok if your stuck in the middle of the 5 seats then it will be an uncomfortable journey but if you get the 2 window seats its nice.
hope you have a good flight Dan 🙂
By: Skymonster - 27th March 2006 at 22:44
We’re actually in Premium Economy for LAX-IAD due to being in the frequent flyer pogramme. I wonder whether they’ll feed us for free in there?
United call it Economy Plus. Its not really a premium economy in the same sense as BA or Virgin – it the same service as in standard economy, just extra leg room. United Economy Plus is free for their frequent flyers with status (and to other Star Alliance silver/gold card holders). If you qualify for E+ on LAX-IAD due to frequent flyer status, you qualify for it on all your forthcoming flights. I recommend you call United and get seats in E+ allocated in advance – well worth it as it makes a big difference to comfort (if not to service). They do not, however, pre-allocate all E+ seats and may have allocated all they can in advance – in this case ask for E+ seats on your other flights when you check in. E+ is one of the main reasons I like UA – guaranteed extra leg room for no extra money. Well, that and channel 9 of course! 😉
Andy
By: murph - 27th March 2006 at 21:25
Went on a 757 a few years ago from Chicago to Seattle and it was awful. Really tatty, brown old United Style seats, poor service.
With a bit of luck though they will have improved!
By: wannabe pilot - 27th March 2006 at 21:06
No meals on domestic UA flights – just buy-on-board snack boxes that don’t contain anything that is remotely healthy (but then, you are in the USA!). Booze is also buy-on-board, soft drinks and hot drinks complimentary.
Andy
PS: Check out channel 9 on the IFE – should be available on all equipment except RJs but occasionally its switched off
Cheers Andy. No different than AA then. We’re actually in Premium Economy for LAX-IAD due to being in the frequent flyer pogramme. I wonder whether they’ll feed us for free in there?
By: Skymonster - 27th March 2006 at 21:04
No meals on domestic UA flights – just buy-on-board snack boxes that don’t contain anything that is remotely healthy (but then, you are in the USA!). Booze is also buy-on-board, soft drinks and hot drinks complimentary.
Andy
PS: Check out channel 9 on the IFE – should be available on all equipment except RJs but occasionally its switched off
By: T5 - 27th March 2006 at 21:03
This review – http://www.carsurvey.org/air/review_10581.html – and others might be able to help you. It does look like some domestic routes now require you to purchase snacks and drinks on board.
By: wannabe pilot - 27th March 2006 at 20:42
Thanks T5 and Elgan. Anyone know the situation with domestic service these days?
By: T5 - 27th March 2006 at 19:52
Back when I flew with United in late 2002, they were a great airline. Cabin service and staff were good and inflight entertainment (on the 777-200 outbound and the 767-300 inbound was good as well), but judging by EAL_KING’s photos from his trip report a few weeks ago, little has changed in the past 3 and a half years.
By: bmi-star - 27th March 2006 at 19:02
I flew UA back in 2003. At the time they gave us meals and stuff on board out 757 and 737. I remember when we flew ORD-MCO, me and my parents where on the last row, where we looked after fantastically, with a constant supply of soft drinks for us only 😀
Not sure about the situation now Dan
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March 27, 2006 at 6:58 pm