Why do EZY insist on featuring on the Airline programme? Sure it’ll get them a lot of money just for a bit of filming, but they do realise it gives them a bad reputation at times? Or does it bring more good than bad?
Plus, at college my teacher constantly drills into our minds about customer service, things such as good attitude, cheeriness, clear voice etc, yet the staff at easyJet are so dull, it’s unbelievable. So uncharismatic. I’m starting to have doubts whether character even matters… :rolleyes:
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November 4, 2005 at 9:02 pm