Most of all of the above bear out my contention that the problems the NHS undoubtedly has are largely managerial and administrative not clinical.
A few years ago our local hospital “lost” my wife’s X-Rays and accompanying notes during the period prior to hip replacement surgery, TWICE! She received a package of forms to fill in a part of the complaint follow-up which seemed more concerned in identifying her ethnic, social and religious characteristics than finding the reason for the failures.