Banks owned by you (us) are boo boing big time

The ‘Big Iron’ (proprietary UNIX) backends that RBS have went in at Y2K

The ‘Big Iron’ (Proprietary UNIX) ‘backends’ that RBS have went in at Y2K.

If they did not at that time ‘afford’ or budget for duplicate test environments then I am aghast.

All European banks worth their ‘salt’ were putting in duplicate mirrored sites at Y2K as the ‘mirroring’ became technically viable and affordable at that juncture.

I know I did out in Europe and we never had a crisis such as RBS are facing at this moment.

The investment was most likely made then by RBS/Nat West merger, may have been sacrificed by some ‘plonker’, ‘wan.er’, banker with mud for a brain to make supposed savings.

Chuck all of them in the ‘tip’ and get the Treasury back it’s money in this austere time.

Why was there no duplicate system (non ‘live’/production but a mirror image) where tests of new application software (to almost destruction) were being constantly carried out?

Like a lot of companies these days they cannot “afford” the duplicate system
because it costs money and they would make less profit.

The trouble is when rats are trapped and hung by their own petard they seek scapegoat

When rats are trapped and hung by their own petard they seek scapegoats.

Why not the ‘cheapo’ offshore wallahs?

The rats are as you say above the decision makers who play with ‘fire’ with no technical/business acumen or credibility.

Who in the world would authorise a technical upgrade on a ‘live’/production system so near a month end?

Why was there no duplicate system (non ‘live’/production but a mirror image) where tests of new application software (to almost destruction) were being constantly carried out?

The technology base at Gogarburn in Edinburgh is massive and IMO I feel they have used the excuse to offload the support on ‘cheapo’ offshore wallahs so that they can inflate their expenses in the financial statements.

What a bunch of complete ‘wan.ers’ erm ‘bankers’ :diablo:

Surely the customers have a right to a formal legal petition to the Government who are in theory majority owners.

Sack em all, close the bank and return the money to the Treasury coffers where it belongs and repeat the same with the Lloyds TSB ‘wan.ers’:dev2:

Technology failures – blame apportioned to the offshore cheapo support naturally. Who else could be blamed?

Perhaps whomever sanctioned the bank’s use of whichever “cheapo support” provider was at fault should take the blame for selecting an inadequate supplier:D:D

Or maybe whomever allowed an upgrade to be run without assessing the risk of failure and ensuring a rapid, and effective, “plan B” was in place in case the software upgrade failed.:D:D

Yes no doubt a “cheapo support” supplier made the error, but the buck stops with whomever chose/approved that supplier.:diablo:

Basic quality systems should ensure an organisation only selects outsource contractors that can do the job properly, and that the company should also run through the “what if…” cases to ensure adequate provision is in place to resolve any problems. Taking a week (or longer) to get things sorted is totally inadequate. :mad::mad::mad::mad:

I would expect to see very senior heads rolling at RBS (not at their cheapo support provider). 😡

But, based on past history in the banking sector, those at the top will walk away scott free (or be sent packing with big payoffs) while the poor branch staff will get naff all for dealing with loads of irate customers…:rolleyes:

And, despite what they may be saying in press releases, things are still not sorted, I understand some business account customers are still suffering:mad: