Scheduled Airline of the Year
ABTN
Houston-based Continental Airlines took the OAG Airline of the Year for the second year running at an impressive ceremony in London’s Park Lane Sheraton last week. Senior executives of the airline found themselves with a busy schedule. The following morning the airline launched a daily service between Bristol and Newark New York. Maurice Flanagan, vice chairman and group president Emirates, gained a Lifetime Achievement Award whilst Jaroslav Tvrdik, president, CSA Czech Airlines was honoured for his personal involvement in helping to transport children injured and traumatised from the school tragedy in Beslan to the Czech Republic for rehabilitation. To him and his airline went the Outstanding Service Award.
Best Airline based in Africa: South African Airways
Best Airline based in Asia: Singapore Airlines
Best Airline based in Australasia/Pacific: Qantas Airways
Best Airline based in Central/Eastern Europe: CSA Czech Airlines
Best Airline based in Central/South America & Caribbean: LAN Airlines
Best Airline based in the Middle East/Indian Sub-Continent: Emirates
Best Airline based in North America: Continental Airlines
Best Airline based in Western Europe: British Airways
Best Europe to Asia/Australasia Airline: Singapore Airlines
Best Transatlantic Airline: British Airways
Best Transpacific Airline: United Airlines
Best Low Cost/No Frills Airline: Virgin Blue
Best Economy/Coach Class: American Airlines
Best Executive/Business Class: Continental Airlines
Best International First Class: Singapore Airlines
Best Airport: Singapore Changi
Best Marketing Campaign: Emirates for its New York route launch
By: KabirT - 31st May 2005 at 03:20
That is a fair judgment… has anyone flown with CSA? How are they like?
By: Dantheman77 - 31st May 2005 at 02:22
on Sunday 29/5/05 my folks flew back to heathrow on American Airlines,they said the American eagle flight from miami to chicago on an emb 135/145 was brilliant,because the check in agent gave them an earlier flight because the weather at O’hare could not be guarenteed(sp?) but American Airlines flt098 was poor….the flight crew was short tempered, the inflight meal was of “Road side cafe” quality and the IFE was not much better….i had a look at the inflight mag…and if it wasnt adverts on steak houses in Texas it was about computing systems, no fleet information or what is being played on the IFE…the only real info was on the “transcontinantel or Non transcontinantel” box meal you could purchase for $3 or $5 respectivly.
The soft drinks are free (coke,lemonade,Dr pepper and the respective diet drinks and mineral waters) are free……but beers,alcohol and cocktails are charged at $5 a pop.
knowing what i know now…i have to say its BA all the way for me on Trans atlantic flights
By: Flex 35 - 30th May 2005 at 22:21
In my opinion you can’t beat British Airways short-haul.
But long-haul they aren’t really that great I didn’t think so anyway. KLM should be up there!
Flex 35
By: Duesseldwarf - 30th May 2005 at 21:50
I have got to disagree with American getting best economy class – good legroom, but apart from that, it was bloody naff – certainly not a patch on Virgin imo!
By: SHAMROCK321 - 28th May 2005 at 21:23
Good to see CSA get the Eastern European award as I belive LOT have got it the last few years.
By: OneLeft - 28th May 2005 at 21:05
I’m glad to see we are in there in 2 of our main markets.
The Institute of Customer Service have also awarded BA cabin crew ‘World Class’ status having achieved the highest ever results in their assessment of airline staff.
See I am quite good at this!
1L.
By: Airline owner - 28th May 2005 at 12:20
Wow, so many categories. Good to see BA get a few awards.
By: DashQ - 27th May 2005 at 14:29
Although I agree with you in principle… I must add that there is more to a cabin class than its leg room. Yes the room is an important part, but the service and quality of it is also a deciding factor.
Yeah, thats what I mean. Having flown them both transatlantic and domestic I think their coach class is fine, but other than MRTC I can’t see any other factors which would make it special.
Is there anywhere that states the reasons why each airline was awarded ?
Still, well done to them anyway.
By: Bmused55 - 27th May 2005 at 10:38
AA gets ‘best coach class’, but was this decision made based on the ‘More Room Throughout Coach’ (MRTC) program? If so, it no longer applies because they have started to remove the MRTC program and add more seats.
There’s nothing wrong with their coach class, but I can’t see why else they would get that award.
Although I agree with you in principle… I must add that there is more to a cabin class than its leg room. Yes the room is an important part, but the service and quality of it is also a deciding factor.
By: DashQ - 27th May 2005 at 10:24
AA gets ‘best coach class’, but was this decision made based on the ‘More Room Throughout Coach’ (MRTC) program? If so, it no longer applies because they have started to remove the MRTC program and add more seats.
There’s nothing wrong with their coach class, but I can’t see why else they would get that award.
By: Bmused55 - 27th May 2005 at 10:12
Good to See BA getting back into the polls.
By: steve rowell - 27th May 2005 at 09:28
Good to see Virgin Blue get a Mention
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May 27, 2005 at 8:31 am