bmibaby has been crowned Best No Frills Airline for a second consecutive year in the prestigious Telegraph Travel Awards.
It’s a double victory for the airline after scooping the award in 2003 after just 18 months in operation.
The award was presented to David Bryon, the airline’s commercial director by Little Britain star Matt Lucas, who is also the voice of the airline’s mascot, Tiny, in its radio advertising campaigns. Matt Lucas hosted and presented the travel awards at a gala ceremony held last night (Monday 11 October 2004) at the Waldorf Hilton, London.
Tony Davis, managing director, bmibaby, said:
“We’re absolutely thrilled to be the recipients of this fabulous award for the second year in succession. Our pledge and thanks to the readers of The Daily Telegraph who voted us into the top spot is to now dedicate this award to offering even more services to more destinations in 2005. Receiving awards, especially when they are voted for by our customers is a real honour and to receive it twice in what is only our 31st month in operation proves that we’re a low cost airline that’s getting it right.”
2004 has already seen bmibaby re-launch its website to become more customer friendly and launch online seat selection, allowing passengers to choose their specific seat on the aircraft at the time of booking. bmibaby was the first airline to use an express integrated check-in facility at Nottingham East Midlands Airport, the first of its kind in Europe, and has both a generous hand-baggage and checked-baggage allowance.
bmibaby is set to operate over seven hundred flights a week throughout Europe with the introduction of services from Birmingham International Airport on 7 January 2005, adding to its existing European operations from Nottingham East Midlands, Cardiff, Manchester, London Gatwick and Durham Tees Valley airports. Last year the airline carried in excess of three million passengers on its services throughout the UK & Channel Islands, the Netherlands, Spain, France, Ireland, Czech Republic, Switzerland and Portugal
I find this very hard to believe when they have such a poor punctuality record and some of the bad things I read about them!
By: T5 - 12th October 2004 at 21:51
Is the inflight snack selection all that matters?
Shouldnt you judge them on was the flight on time, friendly staff, comfortable seats, flight at good price etc etc.
danairboy did not mention only the inflight meals, so that is not all that matters to him. He did also talk about the scruffiness of the cabin crew.
Surely he is agreeing with you (which is something that rarely happens). You complained about the how punctual the airline is and he complained about watery cup-a-soups, which suggests that neither of you are particularly fond of the airline.
By: T5 - 12th October 2004 at 21:51
Is the inflight snack selection all that matters?
Shouldnt you judge them on was the flight on time, friendly staff, comfortable seats, flight at good price etc etc.
danairboy did not mention only the inflight meals, so that is not all that matters to him. He did also talk about the scruffiness of the cabin crew.
Surely he is agreeing with you (which is something that rarely happens). You complained about the how punctual the airline is and he complained about watery cup-a-soups, which suggests that neither of you are particularly fond of the airline.
By: MANAIRPORTMAD - 12th October 2004 at 21:38
My brother, Daniel flew with them, a short delay but he enjoyed the flight!
By: MANAIRPORTMAD - 12th October 2004 at 21:38
My brother, Daniel flew with them, a short delay but he enjoyed the flight!
By: green320 - 12th October 2004 at 21:38
That isn’t new! They do that every time they announce a new base.
By: green320 - 12th October 2004 at 21:38
That isn’t new! They do that every time they announce a new base.
By: danairboy - 12th October 2004 at 21:35
Some of their advertising is inspired though. Flying from BHX last week, I saw a brilliant billboard with the slogan ‘Birmingham is expecting a baby’ Brilliant I thought!
By: danairboy - 12th October 2004 at 21:35
Some of their advertising is inspired though. Flying from BHX last week, I saw a brilliant billboard with the slogan ‘Birmingham is expecting a baby’ Brilliant I thought!
By: green320 - 12th October 2004 at 21:34
The crew were the only positive thing really!!
By: green320 - 12th October 2004 at 21:34
The crew were the only positive thing really!!
By: gpb_croppers63 - 12th October 2004 at 21:33
I enjoyed my flights with bmibaby. Both on time & the crew on the outbound sector were brilliant.
By: gpb_croppers63 - 12th October 2004 at 21:33
I enjoyed my flights with bmibaby. Both on time & the crew on the outbound sector were brilliant.
By: green320 - 12th October 2004 at 21:29
They were OK, but not outstanding. Both my flights were late, outbound, 45 minutes late, inbound, 1 hour 30 minutes.
By: green320 - 12th October 2004 at 21:29
They were OK, but not outstanding. Both my flights were late, outbound, 45 minutes late, inbound, 1 hour 30 minutes.
By: LBARULES - 12th October 2004 at 21:18
LOL @ Grey 😀
Whatever Danair…
By: LBARULES - 12th October 2004 at 21:18
LOL @ Grey 😀
Whatever Danair…
By: Grey Area - 12th October 2004 at 21:16
Why are you introducing such irrelevant issues, Tom?
We all know that the in-flight nosh is all that really matters. :rolleyes:
In fact, the only reason that airlines exist at all is to serve in-flight meals.
By: Grey Area - 12th October 2004 at 21:16
Why are you introducing such irrelevant issues, Tom?
We all know that the in-flight nosh is all that really matters. :rolleyes:
In fact, the only reason that airlines exist at all is to serve in-flight meals.
By: danairboy - 12th October 2004 at 21:16
I gave due credit to their pre-bookable seats, a welcome touch for no-frills.
Their call-centre, misleading price advertising, scruffy looking t-shirts, awful food and drink and delapidated aircraft interiors warrant criticism.
By: danairboy - 12th October 2004 at 21:16
I gave due credit to their pre-bookable seats, a welcome touch for no-frills.
Their call-centre, misleading price advertising, scruffy looking t-shirts, awful food and drink and delapidated aircraft interiors warrant criticism.
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October 12, 2004 at 7:37 pm