Pearls of "Wisdom" from MO'L

I can respect the job he has done for the airline but I have zero respect for the man. He’s an arrogant bully.

One of the reasons Ryanair are so successful is because they are giving the UK population what they want, something cheap! We English love to buy cheap, complain about it, say we’ll never do it again until next time and then do it again because it’s cheap and then moan about it again!!!!! He couldn’t care less about customer satisfaction because he know’s people will come back time and time again because they are cheap.

Good luck to the low cost carriers, they’re great and I’m sure they’ll be around for a long time but I wouldn’t set foot on one of his aircraft.

Take a look at the forums on pprune, enough said!

My thoughts exactly 🙂

Cheers Matt

That horrible, slimy man! His obsession with cost-cutting borders on the insane.

His airline seems to be all-consuming and I find it more than a bit disturbing. I mean I love aircraft and aviation but I would never allow it or a job to take over my life.

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I can respect the job he has done for the airline but I have zero respect for the man. He’s an arrogant bully.

One of the reasons Ryanair are so successful is because they are giving the UK population what they want, something cheap! We English love to buy cheap, complain about it, say we’ll never do it again until next time and then do it again because it’s cheap and then moan about it again!!!!! He couldn’t care less about customer satisfaction because he know’s people will come back time and time again because they are cheap.

Good luck to the low cost carriers, they’re great and I’m sure they’ll be around for a long time but I wouldn’t set foot on one of his aircraft.

Take a look at the forums on pprune, enough said!

As i have said befor,i cant stand MO’L,but what he has done to Ryanair is quite amazing, a struggling airline with handful of Romainian built BAC11-1’s and a couple of ATR42’s into one Europes leading lowcost airlines

Bmused –

Well, if I could earn his money for running a successful airline, and have the fun he has doing it.

not personally met him.

But i’ve seen enough interviews with him.

Bmused –
I’m sorry you can’t find anything to repect about MOL. As I said, you don’t need to like him, or what he says, but he certainly deserves at least grudging respect. Have you personally encountered him, or is your contempt at a distance?

Ryanair have a niche – which is not determined by the ‘class’ of their passengers. They fly between secondary airports in Europe. By and large, they have NO competitors on their chosen routes. They are passionate about keeping costs down, and that’s passed on to passengers. And the punters love it, whether its the burghers of Neiderrhein or Erfurt, or people who decide to ‘weekend’ in Tampere, it’s a successful formula, and the aircraft are operating at unfeasibly high load factors.
Mr O’Leary is a clever man, and the coverage of this hype and controversy would cost his company millions if they had to pay for it. But of course, they don’t – and virtually everyone in Europe has heard of Ryanair.
And the clever thing is, that even if FR isn’t the cheapest way of getting from A to B, the hype means that Joe Public thinks it is.
You might not like the man, or what he says, but at least concede him a degree of respect – in his terms, he’s doing a brilliant job. Don’t write him off just yet!!

He has earned the respect of no-one.

Contempt is I think a better word.

Ryanair have a niche – which is not determined by the ‘class’ of their passengers. They fly between secondary airports in Europe. By and large, they have NO competitors on their chosen routes. They are passionate about keeping costs down, and that’s passed on to passengers. And the punters love it, whether its the burghers of Neiderrhein or Erfurt, or people who decide to ‘weekend’ in Tampere, it’s a successful formula, and the aircraft are operating at unfeasibly high load factors.
Mr O’Leary is a clever man, and the coverage of this hype and controversy would cost his company millions if they had to pay for it. But of course, they don’t – and virtually everyone in Europe has heard of Ryanair.
And the clever thing is, that even if FR isn’t the cheapest way of getting from A to B, the hype means that Joe Public thinks it is.
You might not like the man, or what he says, but at least concede him a degree of respect – in his terms, he’s doing a brilliant job. Don’t write him off just yet!!

1.On the unpredictability of airline fares..”This is an airline! (?) We’re not making f*+#*ng dog food where you know you can fill a thousand cans and sell them for $1.25 this year, $1.27 in two years and $1.29 in in four”.

And therein is one of his problems. Almost any busines can project what they anticipate to charge for their product months in advance – they may not always get it quite right, and in the case of airlines no doubt fuel plays a significant part in the variability of the projections, but non the less if he’s running a proper business he SHOULD be able to tell you what he’s planning to charge. But of course, MOL has to shout and be arrogant and rude, because its the only way he can continue to gain publicity in a world where he’s very slowly starting to loose the battle.

He has a fundamental challenge in that he’s said he isn’t going to apply fuel surcharges. No doubt this is a publicity stunt to lure yet more niave travellers to his airline. BA, BMI and most reasonable carriers have been upfront and applied a fuel surcharge to their PUBLISHED fares. Ryanair doesn’t, of course, publish fares. So its fairly easy for them, in their yield management system, to just adjust the fares they charge to compensate for the increased fuel charge within the base far – no one will be any the wiser as they just pay what they see on the website, and the fact that some (many) of these fares will be a little higher for the same circumstances as they were in the past will be written off by the average punter as variations in demand. He can therefore apply a surcharge by stealth to all but his very lowest fares, which of course he can restrict as much as he wants to make sure he doesn’t loose.

Its taken some time, but the full service airlines have got Ryanair’s measure now, and they’re striking back, as witnessed by BA’s increasing profitability and load factors – they will ever increasingly challenge Ryanair. As Ryanair fares rise (which they WILL do, despite what he says, because he isn’t going to bust the bottom line just to keep the average passenger fare as low as it has been with his increased costs), and as his airline alienates more and more people with its “doesn’t give a toss about the passenger” service, so more and more people are slowly discovering that they can use better airlines (and I include EasyJet in this bunch) for no more or little more money.

Of course, there will always be the European equivalent of the proverbial American “trailer trash” who will accept whatever Ryanair chooses to inflict on them with for the minimum fare which means Ryanair won’t disappear (and there’s always new routes where he can have his successes until the customers become savvy), but for the majority a slow and gradual move back to more reasonable airlines is almost inevitable. Ryanair will be here for a long time to come, but its going to be going slowly down hill in many of its existing markets over the next few years, so its loud-mount CEO has little choice but to jump on any bandwagon he can. Ryanair has its niche and always will, but the future belongs to those strong full-service airlines who have ALREADY proven that they can adapt fight back.

Andy

A truly obnoxious man! He is far from a gentleman! His attitude towards customer care is the pitts! Passengers are human-beings with feelings. He would do well to remember that. I mean no window shades, its cruelty!

On running Ryanair
It is still the most fun you can have with your clothes on

Does he see Running Ryanair as a game? SimAirline!

A few more from MO’L
On the Law suit against BAA
This is the Forces of good against the dark side!

On British Airways
We havent lost 7000 bags in 7 years

On the Ryanairs pay
If this is Dickensian even Dickens would have settled for it

On Stelios
I wouldnt be betting my future on bus-trips to Milton Keynes

On running Ryanair
It is still the most fun you can have with your clothes on

I could’nt agree with you more. But I think that instead of labelling him a communist I think that he is whats known as a “Free market Stalinist”

That’s a new expression I’ve never heard of, but it sounds very good! 😀

I could’nt agree with you more. But I think that instead of labelling him a communist I think that he is whats known as a “Free market Stalinist”

Don’t know what to say apart from that the man seems to be a communist. According to him, there should only be one class of travel – and anyone who actually wants to pay for service, quality and comfort is an idiot.

Is the term freedom of choice something he hasn’t heard about? Some people wants to drive a BMW or an Audi while some people are satisfied with a Kia or a Honda Civic.

I’m tired of hearing that Irishman insulting me and the company I work for, because when saying that the management of my company are idiots he is actually saying that I’m an idiot who is working for them.

This man just oozes class