Australian Airlines Expands E-ticketing And Online Booking Capabilities

Travelling on Australian Airlines just got easier with the expansion of E-Ticketing and online booking.

Australian Airlines Chief Executive Andrea Staines said easy access to flight schedules, bookings and ticketing was important to customers.

Customers will be issued with E-Tickets rather than traditional paper tickets when booking directly with the airline or with their local travel agent for travel to and from all Australian Airlines ports, except Singapore and Sabah.

“E-Tickets give customers the convenience of making a booking over the phone, through their travel agent or online with no paper ticket to collect,” Ms Staines said.

“Customer can now walk into almost any travel agent in Australia and be issued with an E-Ticket for Australian Airlines flights to Sydney, Melbourne, the Gold Coast, Cairns, Darwin, Nagoya, Fukuoka, Osaka, Nagoya, Hong Kong or Bali.

“It also makes life easier for travel agents – a majority of whom use the Amadeus, Galileo, Apollo, Sabre or Abacus reservation systems – who can now issue E-Tickets for Australian Airlines flights or a combination of Australian Airlines and Qantas destinations where E-Ticketing is available.”

The second major enhancement is the ability to book online for flights between Australian cities in the airline’s network.

Ms Staines said online bookings for Australian domestic ports complemented the facility introduced in October for online bookings to Australian Airlines’ international destinations.

“It’s essential these days for the savvy traveller to have the ability to book competitive domestic fares, and international fares, online via australianairlines.com at any time of the day or night.

“When booking domestic fares online, travellers now have the option of flying with Australian Airlines between Sydney and Cairns, Melbourne and Sydney, the Gold Coast and Cairns and, from May 2004, Darwin and Cairns. All these flights depart from the international terminal.”