Sorry to say it, but you shot yourself in the foot a bit there!
He was asking for feedback from people who used the airports who, like you say, know a little bit of the back groud (rather than angry FR passengers who’ve been moved around like cattle and therefore may have a blinkered view of what the AIRPORT is like).
Thereby making the (slightly arrogant) LMGIFY reference both demeaning and unnecessary!
Hence my mildly sarcastic reply! 🙂
Paul