I have to confess, this is always my concern, if somebody pays in advance and turns up on the day and is an 80-year old frail lady, what do they do then?

The cabin crew will then move her one row back and ask the person behind if suitable if they would like to sit there. Also, the old lady will not get a refund for the seat.

When booking the exit row seats, you have to agree to the T&C’s, if you dont, it states you will be seated elsewhere.

Rick