Ah thats great mate! I was thinking about trying for the ticket desk up here at NCL but then thought to my self i need to get a bit more experience on checking in the main stream airlines such as BA and KLM. So today i started on the KLM roster. Im either going to try for ticket desk or maybe have a look at dispatch.

Alot of people I know turn their noses up at a job on a ticket desk as they think it is boring, but I have been on it for approx a year now and I really like it; it is really exciting because no one day is the same and I really like having to deal with complex passengers issues/problems that you probably wont be able to deal with at check-in.

I would of applied for dispatch myself, but I felt that you loose the ‘customer service’ approach when in this role, which is what i like most about working in the industry. Not that I am saying dispatch is a rubbish job, far from it, it too can be very exciting and challenging role to be in, but like you said I am going to get more experience in other areas first before I think of moving into ‘operation based’ positions.

Good luck, whichever way you go!