Ms Wall said the experience was made worse by flight attendants and the captain who did not immediately tell passengers what was happening.

The flight crew were a little busy at the time! There is a saying that the American aircrew use, “Aviate, Navigate, Comunicate”
Once they had sorted the aircraft out, made sure they didn’t fly into the water and told ATC they had a problem THEN they would talk to the passengers.

“There was likely to have been some sparks and flint, but nothing we would describe as flames and fire.”

FLINT??????????

Rgds Cking