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Reply To: Ryanair Question

Home Forums Commercial Aviation Ryanair Question Reply To: Ryanair Question

#578659
markkipling
Participant

As a follow up on this – I called FRs internet support line -£1 a minute- and they fixed the name on the booking and sent me a new confirmation email, no charge. All was sorted in about 20 seconds, no holding, polite person on the phone no questions asked when they could have been difficult. Fantastic customer service and goes to show that there are some good Ryanair customer experiences out there!