Friends travelled with them on a DUB to Paphos Charter in Summer of 2004 and both ways the aircraft was very dirty, the toilets were broken, the cabin smelt of affluence, the food was party cold (this was for a cooked dinner service), they were not given any drinks and told to pay for them (but drinks were supposedly included when purchasing meal option and they were late by 4 hours on outbound and 2 hours in return inbound. It wasnt even the same plane each way!
This is very strange, they are usually have very clean a/c and the punctuality and service is impeccable. I’m guessing this was some of their surplus a/c which they just chartered out to get the money and didn’t bother to pay for maintenance on the basis it was being used by someone else and wasent their problem. still odd though