Bemused, I agree with you about the Easyjet tv show. I don’t watch it any more for the same reason. It’s all staged for the cameras anyway. If a member of the public was shouting and abusing any memeber of ground staff at the checkin or customer service desks the way they do on the tv show they would be removed by security until they had calmed down. If there is any kind of problem the tv producers make a huge drama out of it and even tell the people involved what they want them to say, without the shouting nobody would watch it, it’s all about tv ratings!!!!!