Well it’s the often quoted “pay peanuts, get monkey’s” scenario again isn’t it. For once I feel slightly defensive of Michael Ryan. Shouldn’t the airport be providing wheelchairs within it’s terminal areas and not the individual airlines ?
I could understand it from an apron to plane point of view but surely within the domain of the terminal building, that kind of issue is for BAA or whatever operator to resolve ?
And yes Kevin, this should have been sorted out behind closed doors without making the unfortunate Mr Ross a scapegoat in the matter. Good on him for taking umbrage.