RE: Idiots at checkin
The first time I used UA shuttle from SFO to LAX , (1994 I guess)
I was waiting for my luggage at the carroussel. Nothing happend until I asked to the “lost luggage offcier”. In fact our luggage wasn’t travelling on the same flight!!!! The shuttle system was so meesed up that they couldn’t guarantee that your luggage were in the same plane.
Forunately safety issues fixed that problem.