Well for a start the DL attitude to passengers and staff is all wrong they treat the like ****. Like a few weeks ago when NYC was snow bound both DL and CO cancelled their flights. CO provided hotels etc DL said come back tommorow.

DL dont seem to bother to much with rules. If passengers get bumped from flights they send their bags anyway. We had about 100 bags in DUB over the weekend when the passengers were still in JFK.

Myabe this is just a I dont really like DL rant but my advise is stay away from DL and LHR because when things go wrong in LHR they go real wrong.