And the abolishment of free catering.
Well, the catering before the abolition was a joke anyway. On a recent trip from Birmingham to Madrid, BA Cx ran out of one type of croissant (cheese and ham) before they had served the rear half of the Avro RJ (including me). The only alternative was mushroom and egg mayonnaise croissants. Nobody at all seemed interested in this option, so the mushroom and egg mayonnaise croissants went undistributed and were presumably thrown away in Madrid. Even one of the cabin crew members commented that “mushroom and egg mayonnaise seemed like a very unusual combination for a croissant”. As we didn’t get a sandwich, no complimentary KitKat was offered either (who knows why?)
Half the aircraft went unfed. Now, you would think that after so many years of flying the same route every day, BA Cx would know which sandwiches / refreshments are popular, which aren’t, and how many of each type to order from the caterers. Obviously not…