As of now, a little after midday UK time, my PM yesterday to jamesm remains unread. Not a good sign. I have sent a personal email to Peter, our moderator, in the hope that he is still with us and might be able to help, but I see Bruce has replied and is as much in the dark as the rest of us.

Like Trolley Aux, I expect that I will stick with this forum as I, too, don’t want to see it disappear.

In my working days it was often said that more kudos was sometimes obtained by the actions taken to put something right that had gone wrong, than from getting it right in the first place. Whether this is true or not, it first requires an acknowledgement that something has gone wrong to be followed by a willingness to put it right. Sadly, there is, as yet, little evidence from Key of either of these things.

In a nautical context, the ship is floundering. Where is the salvage crew? If you can introduce yourself, we will welcome you and we can hopefully work together to get this put right.