I wish some of the regulars would plough in to this as it is a REAL issue

Hi Bazv
I wish some of the regulars (in Gen Disc.) would plough in to this as it is a REAL issue.

The lady who has raised the question is a great (real) person and former head of the famous Royal Institution.

Youngster escaping from the internet, should be part of the school curriculum, university curriculum and work ethics.

Instead we have school, university and work bending over backwards to provide the Internet for unlimited usage. Book,s newspapers, journals – “oh! they are part of the Ark, get shot of them.”;)

End result – people not just kids who think that everything revolves around what’s on their computer screen.:mad:

And then the UK moan about customer service – it’s often because it is delivered through the eyes of a person young or older whose only perspective of the problem/issue is the information shown on the screen (in contrast to engaging with the person, understanding their problem/needs and then resolving it to the best of their ability or moving it to someone who can resolve it.)

Computers and screens are purely decision support in most cases,and it isn’t the end all and be all of everything in life.