RE: Alitalia?
I haven’t flown with them for a decade or so, but my fiancee flew FCO-LIN and was not very impressed to say the least.
It was a fairly new A321 but the staff were uniformly surly. Food was average, no cause for complaint. We both flew LIN-FCO for a day trip to Rome, a few days later. We took Air One, which is supposedly a lowcost airline. Apart from not using jetties, she said they were noticeably better than AZ.
She also says AZ stopped flying to Australia, becasue of lack of passengers, due to a reputation for rude cabin crew!