RE: Lufthansa and Co.

[…]
>Worst are
>
>(1)American – poor service
>(2)Air India – poor service and
>safety
>(3) Lufthansa – poor service

Many people say that the service on Lufthansa is just great, but I too found that it wasn’t. There seems to be a great difference between long-haul and short-haul or domestic flights.

What I really like about them is that they are mostly very punctual and that the safety standard is quite high. I don’t always like the self-image they are promoting, kind of that it is a honor to be flying Lufthansa. They also have a charter service called Condor which is, as far as I know, a whole subsidiary of Lufthansa. I’ve heard that their service is even worse on short flights. I don’t know but I can recommend Hapag-Lloyd who have very modern machines (B737-800) and a good service.

When flying SunExpress which is owned by Lufthansa and Turkish Airways I decided never to do so again. The plane was ok, but the service awful. We flew right through a thunderstorm and I got sick. The stewardesses found it beneath them to take the bag away to I had to sit there with the smell for more than an hour. It was a wonder I wasn’t sick again or any of my seat neighbours. Maybe it was just bad luck but it didn’t give me a very good impression of their service.