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RE: Swissair-who comes next?
I got this mail from Qualiflyer Frequent flyer:
From:
To:
Subject: Swissair Update 5.10.2001
Date: Sun, 7 Oct 2001 05:01:26 +0200
Dear Customer
Swissair has resumed flying following the temporary suspension of
operations on October 2 and 3.
We truly appreciate your ongoing loyalty to our products and services.
Now that we are operating some of our flights again, we hope to welcome
you aboard a Swissair flight soon.
We apologise in all sincerity for any inconvenience you were caused by
these developments. And we can assure you that we are doing everything
in our power to return our services to the levels you both expect and
deserve as soon as possible.
Enclosed you’ll find a summary of the latest information as well as
links to corresponding topics where you can find more details on the
matter of particular interest to you.
Yours sincerely
Swissair
Please note that all of this information is subject to change.
Please do not reply to this message.
Current flight information
Information on current flight operations can be found below.
http://www.swissair-od.ch/info/Passenger.htm
Current arrival/departure times
http://www.swissair.com/SRADIStart.nav
Booking
Here’s the direct link to our website booking engine:
http://www.swissair.com/booking/index.htm
Our partner Crossair is operating normally. Click on the website links
for Crossair booking.
http://www.crossair.com/en/onlinebooking/fares_booking/index.php
Important telephone numbers
Call the number below for Swissair travel information and booking.
In Switzerland
Economy Class: 0848 800 700
Business Class: 0848 800 600
First Class: 0848 800 500
Crossair information and booking: 0848 85 2000
Customers outside of Switzerland should call their local reservations
office or +44 845 601 0956.
Qualiflyer frequent flyer program information
For the most up-to-date information regarding the Qualiflyer frequent
flyer programme, visit http://www.qualiflyer.com
Key points
– Qualiflyer Memberships continue
– Qualiflyer mileage accounts are unaffected, miles remain valid
> according to the terms and conditions of the Qualiflyer programme.
– Qualiflyer Miles can be collected as usual on all flights of
participating airlines operating, credit card companies, hotel chains,
car rental companies and other mileage collection partners.
– Qualiflyer Miles can be spent as usual on all flights of participating
airlines operating and according to allocated capacities for mileage
spending.
– Availability of some non-air awards may be temporarily restricted.
Questions and Answers
We understand that the need for information is particularly great at
this time. Consult our set of Questions & Answers for the information
you require.
Swissair:
http://www.swissair-od.ch/info/Q&A%20Passenger.htm#English
Crossair:
http://www.crossair.com/en/flugplan/FAQ/index.html
Qualiflyer frequent flyer programme:
http://www.qualiflyer.com/qualiflyerguide/press.htm
Press Releases
We are keeping the media informed of all the news as it develops.
Click on the link below to view our current press releases.
http://srapps.swissair.com/srpress/news.po
Information overview
For a user-friendly overview of the links mentioned above, click on
this main link
http://www.swissair-od.ch/info/customer.htm
General information on Swissair and Crossair.
http://www.swissair.com
http://www.crossair.com