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BA to stop serving food

On the majority of short haul routes that are less than three hours long, BA will no longer be serving food (either for free or for sale) in economy class, after 10am. Flights before 10am will continue to get served a full breakfast.

Passengers will continue to get served free drinks, but for those that like to eat on their flights, the choice is either an expensive business class ticket (and the selection of food in business class is also being reduced) or flying on an LCC where they can purchase food.

Long Haul changes include the elimination of mid flight snacks in economy.

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By: rdc1000 - 29th July 2009 at 10:52

BA oneworld partner IB also offers BOB so its not as if they would be the first ”legacy” carrier to do so.

The US carriers have been instigating this for some time now, with the like sof AA and US introducing Buy-on-Board. A US Airways representative (could have been CEO, I can’t remember off hand) recently said that they were pleased other airliens were intorducing it too, as the industry had to modernise, I suspect though he’s pleased because it was a service differentiator which was working against US until the others introduced it in a more widespread way.

A UK historical society once reported in its magazine that two years earlier, all members making its organised trip to France had thought that the food in the hotel was terrible. On their latest trip, the hotel had closed its restaurant for renovation, so no food was available. It was generally agreed that this was a great improvement.

Having been foolish enough to have tried a mouthful of a British Aeroflot sandwich during a flight to Italy a couple of years ago, I’d consider no food to be a great improvement. But I’m old enough to remember the days when at least one airline – British United – provided a full meal on London to Italy routes.

This is a point I’ve long been making. If you buy a cup of tea onboard it tends to be of a decent size, with hot water poured over a tea bag. If you get free tea on board, it tends to be half a mouthful in a tiny cup (well half a mouthful for my big mouth) from a tea pot which was brewed 20 minutes eralier and is so thick you can leave the plastic spoon stood up in it.

In some respects, the complimetary meals are much the same. I think if they move to BOB then yes, it has to be decent quality, but you’ll get more than half a mouthful of nasty sandwich is you spend some money.

My colleauges were just talking about this in the office and saying that even recently, they’ve had awful refreshements from the legacy carriers (not just BA) and that they’d prefer to pay for them to know they’ll get something of a decent size and hopefully quality.

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By: kevinwm - 29th July 2009 at 10:16

Will be still offering free drinks and Snacks on flights less than 2 hours , just doing away with the sandwich service

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By: keltic - 27th July 2009 at 13:29

Will be the fares going down?. I mean, Iberia did the same promising huge cuts in the price of the tickets. But, as giving something to munch costs just a bunch of pounds, prices remained the same.

I don´t normally flight airlines with “no service”. If I have to do it, I do it in a proper “low cost”, with low prices.

No Iberia, now no BA: Of course I don´t complain, I simply choose another airline. That´s the market.

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By: Mercurius - 21st July 2009 at 19:05

A UK historical society once reported in its magazine that two years earlier, all members making its organised trip to France had thought that the food in the hotel was terrible. On their latest trip, the hotel had closed its restaurant for renovation, so no food was available. It was generally agreed that this was a great improvement.

Having been foolish enough to have tried a mouthful of a British Aeroflot sandwich during a flight to Italy a couple of years ago, I’d consider no food to be a great improvement. But I’m old enough to remember the days when at least one airline – British United – provided a full meal on London to Italy routes.

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By: Mark L - 21st July 2009 at 17:37

Its not even out on the jungle telephone,( Thats why I asked) which is strange to say the least
On the last internal flight in july LHR-GLA all that was offered was drink and a biscuit that was in the afternoon about 3pm

I’m surprised I’ve not seen it publicised in more of the usual places tbh…

Like you say, these changes have been implemented on the majority of sub 1hr flights across the network already, with the exception of pre 10am flights and evening Domestic flights.

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By: kevinwm - 21st July 2009 at 16:18

It was an internal memo to cabin crew, strangely enough BA aren’t publicising the decision, it isn’t something they’d sensibly be issuing press releases for!

Its not even out on the jungle telephone,( Thats why I asked) which is strange to say the least
On the last internal flight in july LHR-GLA all that was offered was drink and a biscuit that was in the afternoon about 3pm

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By: sneijder - 21st July 2009 at 15:10

They’ve skimped with the newspapers too. They only supply the Wail and the Telegraph now, and have stopped supplying the local language papers at our station.

I think this food thing is a step too far, lunch was a sandwich and a breakaway the last I saw, and it was return catered. It’s not as if the caterer at the out station is pulling their pants down.

The state of some of the interiors of the A319/320’s I see coming in is a bit embarrasing too. Swiss have a great lightweight interior in theirs, that’s something to look too when it comes time for refits.

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By: Mark L - 21st July 2009 at 14:45

Could some one point me to the source of this claim please as i havent heard or seen anything officiall or elese from BA about this

It was an internal memo to cabin crew, strangely enough BA aren’t publicising the decision, it isn’t something they’d sensibly be issuing press releases for!

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By: cal900 - 21st July 2009 at 12:08

What benefit is there not to sell food on board?
If the LCC can make money off them why not BA?:confused:

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By: gatwickjosh - 21st July 2009 at 11:59

Please excuse my ignorance…but what is “BOB”

Buy On Board;)

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By: garryrussell - 21st July 2009 at 11:52

Please excuse my ignorance…but what is “BOB”

Exactly what I was thinking;)

So there’s at least two of us:eek:

Garry

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By: steve rowell - 21st July 2009 at 11:29

BA should consider BOB for these short haul flights, EI have made a huge success of it and apparenly at the moment BOB is the only thing making EI any money!

BA would just need to get it right and not sell some of the tack FR do.

BA oneworld partner IB also offers BOB so its not as if they would be the first ”legacy” carrier to do so.

Please excuse my ignorance…but what is “BOB”

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By: SHAMROCK321 - 21st July 2009 at 11:26

BA should consider BOB for these short haul flights, EI have made a huge success of it and apparenly at the moment BOB is the only thing making EI any money!

BA would just need to get it right and not sell some of the tack FR do.

BA oneworld partner IB also offers BOB so its not as if they would be the first ”legacy” carrier to do so.

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By: kevinwm - 21st July 2009 at 11:13

Could some one point me to the source of this claim please as i havent heard or seen anything officiall or elese from BA about this

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By: PMN - 21st July 2009 at 10:58

It was disappointing enough to see bmi go down the toilet, but now BA as well? Very sad indeed. I know things change, but it’s still disappointing.

Paul

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By: tomfellows - 21st July 2009 at 10:52

Fair enough if I had a meal in Wetherspoons at the airport before hand I could easily last a 3 hour flight without needing more to eat.

If the food is anything like the food in my local ‘Spoons, I think I’d rather go hungry! 😮

I think this is quite a sensible move from BA. I’m sure people can go 3 hours without food and as said, just bring something on board if you know you can’t. It’s just a sign of the economic times, I suppose.

Besides, I’ve never found the food onboard to be that nice anyway!

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By: garryrussell - 21st July 2009 at 09:26

What’s this about starving if no food for three hours?

That’s not staving

Not unusual to go three hours at work without eating. Your supposed to have three meals a day, that’s longer than three hours between meals.

Why rely on the airline to feed you?…..It a case of taking resposibility to sort yourself out and grab something to eat before hand.

A lot of fuss about nothing.

Garry

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By: A Spalding - 21st July 2009 at 09:10

Fair enough if I had a meal in Wetherspoons at the airport before hand I could easily last a 3 hour flight without needing more to eat.

Really? 😉

I wonder if we will see other carrier’s following suit.

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By: steve rowell - 21st July 2009 at 01:49

I’ve noticed at Melbourne’s domestic terminal that there is an abundance of fast food facilities…lots of young people boarding domestic flights with arms full of McDonald’s or Burger King

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By: Ren Frew - 21st July 2009 at 01:21

So much for a ‘legacy’ carrier.

I think those days are long gone. It goes to show what a state BA are in now and one wonders what will happen next. Personally though, I don’t think anyone is going to starve whilst in the air for less than three hours. Bring a sandwich if you must, I doubt BA will have an legitmate cause for complaint.

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