On my daily commute on East Midlands Trains into London, there are often passengers boarding at Luton Airport Parkway holding tickets for London bought on easyjet. These tickets are only valid on First Capital Connect trains and therefore these passengers need to buy new tickets. Whose fault is it? easyjet for not making it clear or the train operators not making clear there’s a difference between train operators?
By: OneLeft - 6th August 2009 at 10:43
Thus, it is largely down to the stupidity of those buying the tickets and getting onto the wrong trains
If these people are British then I would agree with you. If however they are not I would say it’s not unreasonable for them to be confused by our privatised train and bus systems.
I use public transport around Europe regularly and always have to be careful to understand how things work, especially in countries where I don’t speak the language.
1L.
By: Skymonster - 6th August 2009 at 10:22
As far as I recall (and I use EMT to London fairly regularly too), all EMT trains have “East Midlands Trains” branding on the sides now. And undoubtedly, the train tickets are endorsed “First Capital Connect only”. Thus, it is largely down to the stupidity of those buying the tickets and getting onto the wrong trains – either that, or the passengers know what they are doing getting onto the better EMT trains and are trying it on, hoping that they won’t get snagged for holding the wrong tickets.
Andy
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August 6, 2009 at 10:03 am