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Emirates unhappy with A380's reliability

Emirates said it still has confidence in the Airbus A380 superjumbo despite some concerns about its reliability.

The carrier was responding to questions about a report in German magazine Der Spiegel that said Emirates took a 46-page set of slides to what the publication called a “crisis meeting” between the two companies outlining maintenance problems with the aircraft.

But Dubai-based Emirates, one of just three airlines currently operating the A380, said it recently met with Airbus executives “to give them feedback on the A380’s reliability performance, including various technical issues which we had identified during our operations.”

“Technical issues are expected with new aircraft – particularly one that uses many new technologies. Naturally, as the airline operator, we want these to be resolved as soon as possible,” the company said in a statement.

Emirates is unhappy with its first four giant Airbus A380 aircraft, which showed manufacturing faults that forced flights to be cancelled, a report said on Saturday.

Source: news.com.au

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By: JetSet - 21st March 2009 at 17:11

Look the same thing happens with most new types…i remember Qantas had teething problems with both the 707 and the 747 in the first few years of revenue service!!!

Thats the kind of thing I’m getting at, no aircraft starts life perfectly.

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By: steve rowell - 20th March 2009 at 23:06

The A380 was a big gamble but it must have been viable for the whole program to go ahead. The aircraft is in it’s beta stage now, just been released to the initial customers who will report back on initial running problems so it can be fixed before it goes gold release to the mainstream of orders then the are initiated, just like software really.

Give the A380 a break, it will prevail.

Look the same thing happens with most new types…i remember Qantas had teething problems with both the 707 and the 747 in the first few years of revenue service!!!

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By: JetSet - 19th March 2009 at 23:11

The A380 was a big gamble but it must have been viable for the whole program to go ahead. The aircraft is in it’s beta stage now, just been released to the initial customers who will report back on initial running problems so it can be fixed before it goes gold release to the mainstream of orders then the are initiated, just like software really.

Give the A380 a break, it will prevail.

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By: David Kerr - 19th March 2009 at 12:36

It’s beginning to look like the A380 program is in real trouble…..No Japanese orders…..some existing customers trying to delay deliveries……the cargo version delayed basically indefinitely……..world economy doing very poorly…….Middle East economic bubble bursting……existing customers whining about reliability…….no significant new orders……no A389 orders yet. I’ll bet the original plan for the program, before all the delays and the economic woes was to have the 389 flying by now.

So exactly how many Japanese orders were you forecasting they would get? It seems almost that ubless you have American and Japanese orders, then an aircraft type is doomed. It may have escaped your attention, there are quite a few airlines that seeking to delay deliveries of ALL types to match the timescale when the economy is forecast to be improving. One airline sending a report on operations with the type and the minor items that they are experiencing seems to have got you slobbering; perhaps we should wait until the aircraft have been in service a good few years (at least 3) and then see what the dispatch rate is like

As for the A389, perhaps you may be able to tell Airbus how to secure orders for an aircraft they have not even launched and not looking to launch for the next couple of years at least. The A380 family is not just about the here and now as some people (clowns?) see to think, it’s for the long haul (pardon that pun!).

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By: Ship 741 - 19th March 2009 at 01:07

It’s beginning to look like the A380 program is in real trouble…..No Japanese orders…..some existing customers trying to delay deliveries……the cargo version delayed basically indefinitely……..world economy doing very poorly…….Middle East economic bubble bursting……existing customers whining about reliability…….no significant new orders……no A389 orders yet. I’ll bet the original plan for the program, before all the delays and the economic woes was to have the 389 flying by now.

The “breakeven” that was estimated to be 420 frames in 2006 has got to be getting pushed further and further back as the program continues to flounder. Interest on the original investment continues to compound and compound and compound.

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By: keltic - 17th March 2009 at 16:34

In most of their routes, not in all of them. You could have truck routes like the ones out of the UK, with rosy ocupancy but not enough to keep the whole system running. Fares have dropped drammatically as to risk even planes with most seats booked up. Formely for Emirates and many other airlines in the Gulf, it was enough buying planes, growing and growing to give splendour the the Emirate they bellonged, put the finger in other region countries eyes, and say…we are bigger. It doesn´t matter the traffic, we have huge amounts of petrol, and could put money and money on their flag carriers.

Dubai is suffering a drammatic setback in their finances, petrol is falling and Emirates figures are not really promising. I don´t know if the have any problem with their A380, but I have been watching them in the past months as finding excuses for all their problems. When will they say: we have planned a too big airline. Model is not working. I suppose they will have a little bit of responsability for it.

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By: David Kerr - 17th March 2009 at 13:03

They should be concerned about their business plan, low occupancy in all sectors and fights and chaotic management. I wonder if they are trying to find an excuse to hide these elements.

What do you consider “low occupancy”? Minimum 80% loads ex-MAN and that’s with a 7% fall in pax numbers!

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By: keltic - 17th March 2009 at 12:41

They should be concerned about their business plan, low occupancy in all sectors and fights and chaotic management. I wonder if they are trying to find an excuse to hide these elements.

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By: Ren Frew - 17th March 2009 at 11:03

Has there ever been a complex engineering project that ran smoothly ? I suspect airliners are not exluded from this notion either and that being an early adopter is often used by airlines as a lever for price reductions/compensation and even free aircraft.

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