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Giving Ryanair another chance

Today, for the first time in 6 years I have booked a flight with Ryanair. 😮

As money is extremely tight I had no other choice than to entrust FR with 50 of my hard earned pounds sterling. The next cheapest fare I could find was with easyJet for £119. Normally I’d have taken that but needs must 🙁

Details are:
Outbound:
Flight FR3648 Depart EDI at 06:25 and arrive BRE at 09:05
Inbound:
Flight FR3647 Depart BRE at 07:25 and arrive EDI at 08:10

The last time I booked with them, they changed my booking and wanted money to put it back to how I had it on my printed confirmation sheet. More money than the original booking was for! This cheated me out of my last chance to fly a 737-200 from within the UK (and probably forever too).

I must admit to feeling incredibly apprehensive about clicking that confirm button after giving them my card details.
I’m hoping it goes smoothly but cannot help remain suspicious of them.

In short I am expecting this to go wrong in some way or another.
Expect the worse, hope for the best.

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By: Sky High - 21st February 2011 at 17:04

I think O’Leary knows exactly what he is doing and having had a look at his latest passenger numbers and the monthly bottom line he dismisses the on-line moaners and the nanny consumer programmes as irrelevant.

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By: MSR777 - 21st February 2011 at 16:53

I concur whole heartedly with your last line. I miss the ‘insider info’ it was usually possible to get when I was still employed;)

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By: black kettle - 21st February 2011 at 15:55

It’s important to remember FR had operated there for about 10 years and pulled out over the winter,citing poor bookings.Indeed there was a fear they wouldn’t return.The only other operator I know of is Thomson and I’ve no idea what the difference in deal is,if any.I imagine the airport was desperate….that’s not the fault of any airline alone.
I think there’s even now mis-information creeping in.I don’t know where this figure of 29 routes came from.The only announcement I can find was on 20/12/10 FR confirmed they were returning to BOH “for the summer with 13 routes”.Only 12 actually on their web site!.Few if any are daily,and it’s no more than have been operated in the past.
They only do 29 from Bristol with 5 based a/c and some of those are seasonal and cease before others commence.
The MD of Palmair said in the autumn they’d voluntarily returned the a/c.That’s NOT what Astraeus say.He also said they’d wind up in April 2011,using seats on Thomson in the interim,while others were still wondering whether FR were coming back.
Huge pinches of salt methinks and I believe AW may have been sold a fiction again

B

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By: MSR777 - 21st February 2011 at 15:33

What indeed Barry. FR returning to BOH……..What incentives were they offered? Are the same incentives being offered to the other operators? Who’s paying for them? the tax payer? All questions that it would be very interesting to see the answers to. In particular, the one referring to wether other operators there are getting the same deals. Previous experience in other places with a certain carrier would suggest otherwise. If this is what BOH has to resort to, then so be it, thats ‘business I suppose.

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By: black kettle - 21st February 2011 at 12:04

IF62M

The loss of Palmair is I feel tragic for the historic reasons you say.However,with Flybe and Blue Islands having left BOH there were NO scheduled services and only a handful of holiday flights left.
What was the airport to do having just opened new terminal,car parks, etc?

B

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By: black kettle - 21st February 2011 at 11:59

Cloud9

Of course I’ve read the article…..I have it in front of me!!!.The point I’m making is it quotes the views of what it describes as local travel agents.
I’ve never seen it suggested by either Palmair OR Astraeus that they feel FR were the main problem….indeed I’m questioning whether the airline hadn’t ceased trading BEFORE FR said they were returning to BOH.Are you aware they’d also pulled the plug on BOH for Nov/Dec/Jan?
I’ve also sent you a verbatim quote of what the man who ran the b****y airline said were the reasons
Did YOU know about that post on UK Airports site dated 12/1/11,for that matter?
I’m sure many people see the public flocking to lo-cos,away from traditional “packages”,as bad news….2 travel shops have closed in my own small town.
I also accept FR returning to BOH would have been a further nail in the coffin.

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By: MSR777 - 21st February 2011 at 11:09

I would still like to know what these alleged preferential treatments are. The whole airline industry in this part of the globe, and thereby in other areas as well, was affected by the volcano scenario. The security issues at British airports are well documented and have affected all airlines for a long time , LoCos included. Its the type of scenario that I have seen and posted about many times. Palmair as I understand it, was a long term and well patronised airline with many top service awards under its belt. It was held in very high regard by the travel industry and by the people that used it, and supported the local airport for many years. Then along comes a well known LoCo to BOH, promising heaven and earth, going in with the usual regime of low, loss leader fares, and garnering those ‘preferential treatments’. Everything in the garden is lovely! But be warned, picture this. The ‘sun goes in’ and those ‘treatments’ for whatever reason, become a little less ‘preferential’ and no longer to the LoCos liking. The grey clouds of ‘toys in the corner’ syndrome gather, the LoCo doesn’t like what it sees, and with its usual aplomb, shall we politely say that it goes away. The loser as ever, the loyal, and in many cases, local customer. Now before certain members ‘rear up’, as is their right, and long may it be so, I fully accept that we are shackled by the free market system, and that LoCos are part of it. What I have illustrated here, IMO paints what I think is a possible future scenario for both BOH and the potential customers in the area. I sincerely hope that I’m proved wrong.

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By: cloud_9 - 21st February 2011 at 10:56

Have you actually read the article black kettle?

I have it in front of me…

Palmair succumbs to Ryanair Effect – surely this headline is enough!?

…scrapping its tour operator Palmair this summer after being “swamped” by Ryanair…local agents criticise the airport authorities, saying it had been too ready to give favourable terms to Ryanair.

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By: black kettle - 21st February 2011 at 08:49

I know it’s not intentional by the last two contributors,but the facts are again being distorted,not least by the AW article omitting any mention of what the CEO of Palmair actually said after the aircraft had been repossessed by Astraeus and,I believe,before FR’s announcement on routes.Ryanair wasn’t mentioned,but airport “hassles” certainly were!
The article also makes no mention of the fact that local travel agents are almost certainly branches of Bath Travel,the retail travel agency that own (ed) Palmair.I’m not absolutely sure whether they were represented thro’ other agencies,but Bath would have accounted for the majority of bookings,hence their staff are not exactly un-biased.

Here’s what Mr Bath said :-

‘The public are fed up with more and more hassle, having their nail scissors taken away, their water bottles, more and more frisking and so-on. The ash cloud has also done more damage to aviation than any other occurrence in aviation in Britain.’

As I keep saying,there’s plenty of evidence people are voting with their feet,not because of airline T & Cs but because of the purgatory they suffer at airports.

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By: cloud_9 - 21st February 2011 at 00:11

I read the same article Interflug, and it has caused quite a bit of anger by local travel agents who used to book their passengers with Palmair.

Real question here though is how much and to what extent the pressure was applied by FR on BOH?

As I understand it, FR are due to operate 29 routes this summer from BOH, and seeing as they’re a primary customer, I suspect that FR probably threatened BOH with the classic “withdrawal of all the routes”, which in the eyes of BOH management could have spelt disaster for the airport as a whole, so the demise of Palmair was no doubt seen as “the lesser of two evils”…such a shame really.

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By: MSR777 - 20th February 2011 at 22:34

I read an article today in the current issue of Airliner World, quoting the owner of the now defunct Palmair. In this article he states that a major factor in the demise of his airline, was the ‘preferential treatment’ given to a certain LoCo operator using Bournemouth airport. Interesting, and very relevant to this thread I think. I dare say that neither the owners of Bournemouth airport or the LoCo in question will be too forthcoming in the details of what the ‘preferential treatment’ consists of.

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By: Deano - 20th February 2011 at 22:05

Barry

You need to look a little closer to the airport as to why “my” airline does not offer many routes from Bristol. From what I gather the “rift” is slowly being healed and there could be expansion in the next few years from there. The worst thing we did was close it as a base as it was one of BA Connect’s most profitable bases (and that’s saying something for BACon). I heard a rumour of at least 6 new routes in the next 2 years.

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By: Grey Area - 20th February 2011 at 21:37

Moderator Message

Speaking “officially” as a moderator, I see nothing wrong with any of the opinions expressed to date in this thread and certainly nothing that steps outside the normally-accepted boundaries of robust debate in here.

Can we drop this line of enquiry and return to the subject of the thread now, please?

Thanks

GA

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By: black kettle - 20th February 2011 at 21:24

Deano

I half want to draw a line here mate,but feel compelled to say that,without EZY and FR at Bristol,I wouldn’t have much choice,would I?
The airline for which you work has hardly helped to enhance the route network from here,has it?…..unless you include stepping into the Belfast City “gap”
I don’t WANT to fly with Ryanair……if they collapsed tomorrow I’ve no personal connection to them,but I’d fly with any safe carrier.

Barry

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By: Deano - 20th February 2011 at 21:11

Barry

Sorry mate, nothing you say will ever convince me to say a good thing about ryanair. Whilst there are exceptions to every rule (your wife) there are the massess who don’t think this way. Anyway that is not the issue at all as I have said. Good luck to you if that’s what you want to do, good luck to you if you want to fly ryanair. This isn’t where my gripe with them lies.

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By: black kettle - 20th February 2011 at 21:07

Sorry Deano but I’m with Paul……I don’t see anything wrong or out of order with Avgas’s post,especially compared to some other’s posts over the years that have bordered on the personally insulting.
I also feel you’re half making the point for him with your “Beauvais” remark.viz-
a) I don’t believe the bus transfer return to Paris costs 70 euros
b) You have to compare it with the fairly high costs of getting to CDG/ORY,though there IS a time factor.
c) Why do people keep pretending the arrival city is necessarily where the traveller is ultimately ending his/her journey? Many people,my wife included,like small airports and hate the capital city hubs.If you’re picking up a hire car,these “small” airports have their merits.

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By: PMN - 20th February 2011 at 21:05

You having a bad day or something, Deano? I hate to bring this up for the sake of it, but I’m fairly sure a comment like that would normally be deleted by one of you Mod people. :confused:

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By: Deano - 20th February 2011 at 21:04

rather than the constant griping that we get by certain members of this Forum.

I can’t be arsed to have a 3 page discussion on the why’s and wherefores of my comments. It’s plain for all to see. I hereby withdraw 🙂

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By: PMN - 20th February 2011 at 20:59

You don’t think you’re maybe being a bit oversensitive here? I know you intensely dislike Ryanair but what’s the problem with a member agreeing with another? That’s all I see here.

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By: Deano - 20th February 2011 at 20:55

To a point, but on a personal level I don’t feel it necessary to have a sook and a whinge about it just because people say good things about ryanair (I haven’t got one good thing to say about them). It’s what discussion is all about isn’t it? People will say good things about them, people will say bad things about them. If ya can’t handle that then it’s best one doesn’t participate.

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