Golden Sun cease trading……

ABTA the governing body for tour operators as well as travel agents, should be more effective. It should keep tighter controls on tour operators and ensure that poor people like this are protected. Not just their money but their holidays too. Surely ABTA were aware of the poor financial state of the touroperator yet allowed them to still sell holidays to an unsuspecting public up until they went bust!

As indeed would I, but the airline cannot be held responsible for the failure of a tour operator they have sold space to.

Glad I wasnt one of the passengers turned away. I would have been hopping mad and gunning for someones blood!

And if Excel hadn’t de-planed the pax where would they have stayed during their holiday, and who would have fed them?

There was nothing else that Excel could have done in the circumstances – not in the real world, anyway.

Cerianly isnt Excels fault, if there not going to get the money, they arent going to fly the PAX!

It isn’t Excel’s fault. It’s the holiday companies fault.

Poor buggers and shame on Excel for doing that. I bet the passengers felt like terrorists! I can just imagaine all them poor kids looking forward to their holiday on an aeroplane and then having to go home. I have gone off Excel

Poor people, that is really hard on them 🙁

I gather around 40 passengers got kicked off an Excel flight at East Midlands yesterday after the airline found out Golden Sun had gone bust – they had to do a baggage id and all as the flight was pretty much zipped up and ready to go when someone decided the Golden Sun punters weren’t going – nice way to spend a holiday [NOT]!

Andy

I think they used lots of different airlines, I think alot of their flights were actually operated by Excel.

They were on Watchdog this week. Plenty of holidaymakers moaning after being put into grotty apartments. What airline did they use for their charters? At a guess Air Scandic?

From what I could gather from my time doing work experience at a travel agent, they are a real cowboy outfit. Still sad to see any company go bust.