March 2, 2009 at 6:02 pm
Check this video out:
http://www.youtube.com/watch?v=xbVw7entkxg
Don’t know about anyone else but I would hate to work in an airport if all pax reacted in this way – nightmare!;)
By: old shape - 8th March 2009 at 19:48
Clearly the reaction of the uneducated.
By: Homer09001 - 8th March 2009 at 19:43
this is coming from a check in agent:
If you miss your flight and start screaming and shouting at the check in agent, we have no motivation to make an effort to get you on the flight
if you come to the desk and admit your late, and plead nicely we will do our best to get you on, if you keep pestering us we lose that motivation to make the effort.
Loud and aggressive will get you no where, friendly and appreciate will get you a damn site further.
as for the video seen that happen on airline once, fully grown adult rolling on the floor screaming cause she missed her easyJet Flight :S
By: steve rowell - 6th March 2009 at 23:07
A woman who missed her Hong Kong-to-San Francisco flight earlier this month responded with a dramatic tantrum for all to see -– including an airline worker who whipped out a camera phone to record the incident. Today, Cathay Pacific is apologizing to that passenger after the video ended up being posted on YouTube, where it has been viewed by millions. The Associated Press writes “the Hong Kong airline said … the worker who filmed the video has been disciplined but that another person posted the footage on YouTube, a video-sharing website.”
AP says “the three-minute video shot on a mobile phone shows a woman wailing, throwing herself on the floor, banging on an airport counter and trying to barge through a closed boarding gate at the Hong Kong International Airport on Feb. 4 after missing a flight to San Francisco.” In the tantrum, AP quotes the woman as screaming: “They have no compassion. The plane hasn’t even left, and they’ve shut the gate. They’re crazy! They’re crazy!”
The woman’s “airport freak-out” — as it has been described on one YouTube post — has been viewed almost 5 million times since it was posted Feb. 12. AP writes says “it wasn’t clear why the woman was so upset about missing the flight,” adding that she could not be identified or tracked down for a comment.
Cathay Pacific declined to comment, other than to say it apologized to the passenger “for the inconvenience and embarrassment she may have suffered as a result” of the tantrum being recorded and posted on the Internet. AP adds Cathay Pacific also “offered to upgrade her seats on her next trip and reimburse her for frequent flier miles she used for upgrades on recent journeys.”
Source: USA Today
By: B77W - 6th March 2009 at 15:57
I’ve seen it before, but a ‘good’ watch…
Lucky me for me I had her put down!
Was she a b itch? 😉
By: A Spalding - 6th March 2009 at 12:36
Her behaviour reminds me of an ex…….
Lucky me for me I had her put down!
By: lukeylad - 6th March 2009 at 11:54
As some one who works in an airport checking flights in and boarding them at the gate, I have frequently had to deal with people who have missed there flights! I thought i had seen every thing until i saw that video.
Ive been shouted and scream at even had one person threaten to sue me over missing there flight. Ive never had any one react quite as bad as she did!
By: Cking - 6th March 2009 at 10:03
I wouldn’t want to work with the public.
It has been said that the airline buisness would be a lot better without passengers……pilots……cabin crew……ground staff…..aircraft……airports… In fact if they just paid me to stay home and write rubbish on the internet my job would be perfect!!!!:D
Rgds Cking
By: Deano - 6th March 2009 at 09:32
If she made the effort to show up on time then she wouldn’t have missed her flight. Some passengers just never learn.
By: Arabella-Cox - 6th March 2009 at 09:19
Behaviour of an eight year old, (with apologies to all well behaved eight year olds !). What a lack of self control.
Planemike
By: KabirT - 6th March 2009 at 05:54
Well i have missed my flight only once…i only asked for some tea and snacks from the airline.
if i did that maybe I would have gotten a Citation X.
By: steve rowell - 6th March 2009 at 05:36
She’s obviously just a stress head!!!
By: PMN - 2nd March 2009 at 19:17
There are very, very few circumstances where reacting like that because you’ve missed your flight would be acceptable. I wonder if this was one of them!
Paul