My laptop was gving me some minor internet-related issues for a short time, so I decided to back everything I had up onto my external hard drive and run system restore. Well, long story short, everything worked fine. Almost. My problem is that my computer now doesn’t acknowledge the presence of two rather critical components (I’m assuming because I don’t have the drivers installed yet, but I can’t get them to install): the ATI Mobility Radeon 9700 graphics card, and the Intel Pro wireless network card. Any ideas? I’ve tried a bunch of drivers and none work. I may have to send the thing back to the dealer for service if I can’t get it to cooperate.
By: SOC - 15th June 2005 at 00:54
Right, the laptop isn’t stupid, apparently CyberPower is. They think they sent me the wrong driver CD. All I have to do now is wait for the new one to arrive in the mail and I should be set. The driver CD has all the drivers and crap for the card and everything, they’re customized apparently; the ones from ATI’s website won’t work!
By: SOC - 14th June 2005 at 23:12
Right I’m home now and trying all the above driver installs. I’ll see what happens. Thanks to all for the assistance!
By: dhfan - 14th June 2005 at 22:55
I’ll check and see if it’s there. I believe that the last time I checked it wasn’t registering in there at all, like it didn’t even exist. Which is understnadable I suppose, given that it has no drivers!
Shouldn’t happen that way. Windows can’t ignore it. Either it installs what seem to be the right drivers or asks for some. If you don’t give it the driver disc it calls it an unknown device.
By: Grey Area - 14th June 2005 at 18:03
Shouldn’t be a problem – the Catalyst drivers work with the entire 9×00 range.
By: SOC - 14th June 2005 at 17:50
I’ll check and see if it’s there. I believe that the last time I checked it wasn’t registering in there at all, like it didn’t even exist. Which is understnadable I suppose, given that it has no drivers!
This Catalyst, will it work for the ATI Radeon Mobility (Mobile?) cards as well? This isn’t the regular Radeon card, it’s in my laptop.
By: dhfan - 14th June 2005 at 16:48
Windows installs, or should, VGA drivers by default. I had exactly the same problem within the last 10 days or so. I had cancelled the default VGA drivers, knowing they were the wrong ones, but the new drivers (I think that was Ati too) wouldn’t install until it had the VGA ones.
Check Device Manager for your network card. It’s probably identified it as something else which means it will never recognise it. If you find it there, update the drivers with the right ones.
By: Grey Area - 14th June 2005 at 16:34
You shouldn’t need them with the full Catalyst package – just run the .EXE file and it will do the necessary for you.
I have an ATI Radeon card and I never have to install seperate VGA drivers.
By: SOC - 14th June 2005 at 16:08
Anybody know anything about VGA drivers? I do recall trying to install something from ATI’s website but it said I needed VGA drivers first…
By: SOC - 14th June 2005 at 15:27
Cool. I’ll try all that stuff later tonight.
By: BlueRobin - 14th June 2005 at 15:19
ATi is easy – http://www.ati.com/ and click the Catalyst driver link lefthand side. Full 32MB package v5.6 should work.
Thankfully too it seems Intel wireless device drivers are generic
ftp://aiedownload.intel.com/df-support/7822/eng/wireless_9.0.1.0_-_generic_TIC_90281.exe
(support.intel.com) 44MB! 🙁
By: SOC - 14th June 2005 at 14:45
That link works, but it’ll have to wait until I’m home tonight with the computer 😀
Thanks for the help though. If you have any other ideas I have an ATI Mobile (or mobility?) Radeon 9700 graphics card, and an Intel PRO something or other wireless network card (mounted internally).
By: BlueRobin - 14th June 2005 at 14:30
Aha I see. Mainstream suppliers usually carry their own list of reference drivers and this makes life very easy. This is a good reason for buying named parts 🙂
Seeing as you have a P4, the first thing to do is download the chipset drivers here:
ftp://aiedownload.intel.com/df-support/8638/a08/infinst_autol.exe
(this link may not work, if so so say)
Let me know if this installs okay then we’ll proceed to your video and network.
Neil
By: SOC - 14th June 2005 at 14:20
It’s a Cyber Power (here: http://www.cyberpowersystem.com ) widescreen gaming laptop. Pentium 4, 128MB gfx card, 512MB RAM…it was really great when it worked 😀
By: BlueRobin - 14th June 2005 at 14:18
Throwing the wrong driver at it nevers works.
What make and model laptop do you have?
By: SOC - 14th June 2005 at 14:12
The problem isn’t an unknown device, it’s a device which isn’t being recognized at all.
By: dhfan - 14th June 2005 at 08:00
Might be worth checking in Device Manager for “unknown devices”.
Sometimes various flavours of Windows decide they don’t know what certain things are and won’t be convinced of the error of their ways until they’re removed from the list.
By: ELP - 14th June 2005 at 01:21
Just make sure theres no official work on it before you send it in. 😉
By: Ben. - 13th June 2005 at 15:56
I just hate computers. Computers are only usefull to solve problems which were not there if there didn’t exist computers at all
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June 13, 2005 at 3:44 pm