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Piling on the pounds, or the Euros – Ryanair again

I see Scumbag O’Riley is up to his tricks again – another GBP£5.00/EUR5.00 charge each way his customers can’t avoid

http://www.independent.ie/national-news/new-83645-ryanair-charge-as-checkin-desks-scrapped-1668305.html

and before anyone challenges it, yes its on their website – after 1st May (and except on some promotional fares, presumably so that he can keep advertising a few headline GBP£0.01/ERU0.01 fares) they’re going to charge every passenger a fiver for the privilege of checking in on line even if they don’t check bags, or use the bag drop or soon to be removed checkin desks.

Also, they’re only going to allow pax to produce an ID card or passport as forms of indentification, even on domestic flights, thus presumably meaning those who do not have passports won’t even be able to fly from London to Scotland with them (not that I can think of any reason why anyone would want to!!).

Andy

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By: Shorty01 - 16th March 2009 at 22:25

Could be worse & yes I know it’s not a 737 in the bottom pictures.

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By: Richard Taylor - 16th March 2009 at 19:55

Ryanair….the DFS of the airline world.
Deals that aren’t what they seem. Allegedly. 😀

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By: abutcher1985 - 14th March 2009 at 14:35

Sorry for the second reply to this topic in succession but something has just dawned on me…

Ryanair are never going to introduce this charge. It’s simply a mechanism to get passengers who intend to travel over the busy summer months to book before 1st May, thereby helping with the airline’s cashflow during the more difficult spring months. We all know that the airlines have no trouble getting sales during the summer, and Ryanair is simply trying to get would-be late bookers to book early…

It’s really no different to the big advert on the airline’s front page today that says “book by 15.3.09 for great fares”… you can bet that on 16.3.09 there’ll be a new offer in it’s place…

I’m happy to be proven wrong!

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By: abutcher1985 - 14th March 2009 at 14:10

There’s something that isn’t very clear here… perhaps someone can clarify how they interpret it.

From FRs website:

· Phase 1: From 19th March 2009, Ryanair’s web check-in service will be extended to (a) non EU/EEA citizens, (b) passengers travelling with checked baggage and (c) reduced mobility customers.

Customers choosing web check-in and travelling with only carry-on bags will continue to enjoy this service free of charge. A web check-in fee of £5/€5 per person/per flight will apply to passengers travelling with checked baggage, while customers who wish to use airport check-in will be charged an airport check-in fee of £10/€10 per person/per flight at the time of booking.

· Phase 2: From 1st May 2009 all new bookings will be required to use web check-in, and the use of traditional airport check-in desks will be phased out over the summer months. The web check-in fee of £5/€5 per person, per flight will apply to all new bookings (except promotional fares) from 1st May 2009. In order to dissuade passengers from using airport check-in desks, the fee for airport check-in will double to £20/€20 per person/per flight at the time of booking.

Are we taking this to mean that from 1st May all passengers, regardless of whether they have luggage, will have to pay the fee?

And don’t they already charge for bags anyway?

Andrew

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By: lucas - 12th March 2009 at 19:22

It is ridiculous how Ryanair are desperate to squeeze every penny out of their passengers.

This new move- charging online check in, is nearly criminal. It is forcing you to pay for something that you have no choice over. Instead of paying extra for check-in, baggage, credit-card fee etc, i would rather fly with a more reliable low cost airline e.g Flybe or Easyjet, im sure the total price would beat Ryanair’s.

Ryanair have appauling customer service and is pushing passengers to their limit. I will try to avoid flying Ryanair, if i can help it.

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By: FLYBYDONNI - 12th March 2009 at 12:50

worst still my g n t comes in a plastic sachet when on board

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By: symon - 12th March 2009 at 00:02

Do Ryanair have those little check in terminals at airports? If so, do you get charged to use them?

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By: Skymonster - 11th March 2009 at 21:28

Presumably after Scumbag O’Riley decided to shut down all the checkin desks (on the basis that operting checkin desks cost him money), he suddenly realised that as a consequence he’d also lose the revenue he got from those checking in at the airport. So in order to save the costs of the checkin desks AND recover his revenue losses from those currently checking in at airports, he decided to charge everyone for web checkin…

You couldn’t make it up!!!

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By: Jet 22 - 11th March 2009 at 21:18

So let me get this right.

Mr. O’Leary shuts down check in because it “costs too much”. There is only one way to check in and that is to check in online which i would think is free.

No £5. So at the end of the day why close check in when it is the same amount to check in online and because its not free and there is no alternative now they will be making MORE profit than before.

Yet another FR Scam!!!!

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By: tomfellows - 11th March 2009 at 17:29

Ridiculous. Enough is enough from them. O’Leary & his mob seem to make everything an ordeal for passengers rather than making flying with them easy. It’s seems to me a case of a struggling airline trying to fleece as much money as possible from passengers with these ridiculous extra charges.

Don’t get me wrong, I’ve had many reasonable trips with Ryanair in the past, but I’m now extremely unlikely to fly with them & I hope this massively backfires on them.

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By: PMN - 11th March 2009 at 17:04

I can’t help feeling that Ryanair’s business model is starting to work against them in the way people perceive the company. They always state the reasons for closing check-in desks, etc, is ultimately to make the fares cheaper, but I think people resent all these extra charges far more than a simple increase in the ticket price. The initial fare you see looks good, but when the extra charges are piled on top it starts to look somewhat less appealing, whereas if the original fare you see included all the charges (even though it would be exactly the same) and that’s what you paid when you finally book, I suspect people wouldn’t think of it so negatively. If I see a £40 from the outset I may well think ‘sod it, I’ll book it’. If I see a £5 fare that ends up being a £40 fare with the extra charges it just looks like unnecessary cost being added for the sake of it.

I’ve always defended Ryanair and the way they work in the past, but even I’m starting to get a little tired of hearing yet another charge has been added. I suspect they’re going to start losing passengers if they continue, but we’ll see.

Paul

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By: Arabella-Cox - 11th March 2009 at 13:30

Hmmm, I don’t think this is a very clever move. I’ve liked Ryanair before, because you feel you get what you pay for. If you don’t want an in flight meal, or if you don’t want to check in bags, you don’t pay for them! Even the online payment charge has ways of being avoided if necessary. But this is different, customers are being forced to pay this, no two ways about it. It might aswell just be £5 extra on top of the fare, the crap about paying for the website is rubbish, you only have to look at their site to tell they paid their programmers in pennies. It’s going to add £10 to every return flight and passengers aren’t going to like it. I for one, will be considering other airlines if I book any european flights after May 1st.

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