That’s customer care 🙂
http://www.bbc.co.uk/news/world-us-canada-28232814
By: Arabella-Cox - 14th July 2014 at 19:17
Jolly good. Imagine the fuss if it had been a full A380 or 747.
By: Arabella-Cox - 14th July 2014 at 12:31
The company president has said he will reimburse the pilot in full.
By: Arabella-Cox - 13th July 2014 at 15:16
Either the company will reimburse him or he will file it as a tax deduction 😀
By: garryrussell - 13th July 2014 at 14:39
Captains buying food for stranded passenger has often happened over the years…nothing new.
By: tenthije - 13th July 2014 at 11:28
Nice story, but it’s a sad reflection on the airline industry when a case of decent customer service makes worldwide news.
By: Mr Merry - 10th July 2014 at 17:56
What a decent chap:) Also good PR for Frontier Airlines as well.
I was stuck on the ground for 3 hours after our flight to Cuba developed a hydraulic leak, I would have love some ‘edible heart attack’ washed down with a beer of course.
By: Arabella-Cox - 10th July 2014 at 07:50
What fun and full marks to the pilot, I say.
Getting stranded like that is no fun and tucking in to a slice of edible heart attack would hit the spot, I’m sure.
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July 9, 2014 at 8:02 pm