April 27, 2007 at 5:49 pm
Allot of people use the post to send and receive from all over the world so here’s a bit of good advise to prevent getting ripped off.
I recently did a deal for a 300Kg crate of Aircraft bits from OZ. I paid an agreed sum of money to have it delivered to my door.
The person sending it only paid for It to be sent as far as Southampton. Not a problem you might think, just pop down and collect it or pay a few extra £s to get it sent from Southampton. WRONG.😡
So far I have had to pay
Terminal Handling GBP 46.90
Import Service Fee 45.00
DO Fee 20.00
Port Security 3.00
Agency Fee 35.00
Customs Clearance at Southampton GBP45.00
Use of our deferment number 35.00
VAT on cargo 43.14
Rent on cargo GBP250.00 & VAT 293.75
Haulage to Somerset 70.00
A total of £636.79 I wasn’t expecting to pay.
What went wrong? The person that sent it listed me as the importer and only paid as far as Southampton dock. Because of this the carrier accepted the crate without any paperwork, YOU as the importer you are responsible for supplying the paperwork. Because it didn’t have paperwork it took weeks to clear customs hence the rent charge of £293.75 In addition if customs decided they want to look in your crate hey charge you for the privilege.
Simple rule to avoid all this.
Get it in writing that it’s being delivered to your door, and insist on seeing the delivery paperwork before parting with any money. the worse that can happen is having to pay a little VAT on delivery.
If you don’t pay the charges the rent goes up by £100 a week and they sell your good’s to pay for the charges then sue for you for any balance. Of coarse the shipping company don’t tell you any of this until you get the bill,
BE warned.:dev2:
By: tenthije - 5th May 2007 at 11:11
DDP is the most comprehensive incoterm there is. That means that the shipper should have handled the entire transport to the place of your choosing, including customs clearance, transport costs etc etc. Only exception are those that are specifically mentioned in the contract. For instance, the shipper can say “DDP without VAT”. But again, this needs to be specifically mentioned in the contract.
Behind DDP it should mention the destination. For instance “DDP Home-adress”, “DDP portname” etc.
In this case it does appear that the shipper was wrong to not deliver at your place, and very wrong to not handle customs clearance, terminal handling and all those other charges.
At the very least I would write a official letter to the shipper asking for money back, threatening legal action. Often that will be enough to scare people into refunding the charges you paid. Without having seen the docs and transportcontract myself it seems you are right, so you got nothing to loose.
If might just be that the shipper did everything right, and that the transport company he appointed messed up. Please tell me it was not DHL?
By: Colaga - 5th May 2007 at 00:48
Also, what where the incoterms of your shipment? FOB, DDU?
DDP is the way to go in this instance….but if the place agreed to deliver it to your door, but then changed their minds without telling you, there must be some recourse you could take?
By: brewerjerry - 4th May 2007 at 04:53
comment
I dont like paying this country anything, it’s a bloody toilet,
Proud to be English,
Proud of England,
Disgusted by what happened to England..
Hi
summed up well.
I must admit tho’
I am one of the rats who has deserted the sinking ship…. for many reasons.
cheers
Jerry
By: wv838 - 30th April 2007 at 09:22
I dont like paying this country anything, it’s a bloody toilet,
Proud to be English,
Proud of England,
Disgusted by what happened to England..
Amen to that.
By: Arabella-Cox - 29th April 2007 at 21:53
I am also disgusted as to what is happening to the UK as a whole where government is slyly undermining our liberty in many nefarious ways a matter in which the ‘opposition’ is either complicit or ambivalent.
Don’t get me started about what this government is doing to erode civil liberties. The way things are going, you just so much as look at anything on the internet they don’t approve of they’ll be throwing you in jail before too long.
Don’t think it won’t happen, however difficult it may be to police or enforce.
But anyway, that is a topic for some other forum!
By: tenthije - 29th April 2007 at 20:06
Might I ask which shipping company was used? I work as a import agent doing car parts from far east/australia to Europe, and must say that some of the rates you mention seem a bit inflated over what I am used to. Of course I work with large contracts that can buy their rates in bulk.
I am affraid I am not allowed to mention my rates due to the boss getting pissed of about it. 😉
Also, what where the incoterms of your shipment? FOB, DDU?
By: Phixer - 29th April 2007 at 11:43
I dont like paying this country anything, it’s a bloody toilet,
Proud to be English,
Proud of England,
Disgusted by what happened to England..
Well if there were no rogues trying to import nasty goods or human cargo there would be no need for customs and excise. As things stand then import monitoring is required the costs of which should be at least partly defrayed by those who are importing. Would you rather that more of your taxes were used to cover costs?
I am also disgusted as to what is happening to the UK as a whole where government is slyly undermining our liberty in many nefarious ways a matter in which the ‘opposition’ is either complicit or ambivalent.
The Observer today carries a very timely column:
http://observer.guardian.co.uk/comment/story/0,,2068009,00.html
Did all those who died in two world wars and many other conflicts since thinking they were fighting for freedom and a better world die in vain? I think the jury would answer yes.
By: JägerMarty - 29th April 2007 at 09:30
Shame to end a deal like that, as they so tho, buyer beware
By: stuart gowans - 28th April 2007 at 09:46
Stuart
When the Idi Amin political crisis was coming to a head, he was asked by an aide what he was doing about ‘Tightening up defence’.
He replied – ‘He had de man coming round in de afternoon with de nails’.
Mark
Fork handles…..
By: Mark12 - 28th April 2007 at 09:19
From the French word, meaning to marry someone during an opera?
Stuart
When the Idi Amin political crisis was coming to a head, he was asked by an aide what he was doing about ‘Tightening up defence’.
He replied – ‘He had de man coming round in de afternoon with de nails’.
Mark
By: stuart gowans - 28th April 2007 at 08:31
Demurrage (of Figaro).
From the French word, meaning to marry someone during an opera?
By: Junk Collector - 27th April 2007 at 22:13
But after all that, was what was in the box worth it ??????:)
or not ????:(
By: moocher - 27th April 2007 at 19:55
Dude you have my sincerest sympathies, personally I detest dealing with customs and excise and particularly begrudge having to pay import duty as I fail to see why I should have to pay this country a damn penny for something I bought elsewhere.
Never had any problems on the scale of yours mind 😮
I dont like paying this country anything, it’s a bloody toilet,
Proud to be English,
Proud of England,
Disgusted by what happened to England..
By: Mark12 - 27th April 2007 at 19:13
Demurrage (of Figaro).
By: Arabella-Cox - 27th April 2007 at 19:05
Dude you have my sincerest sympathies, personally I detest dealing with customs and excise and particularly begrudge having to pay import duty as I fail to see why I should have to pay this country a damn penny for something I bought elsewhere.
Never had any problems on the scale of yours mind 😮
By: TEXANTOMCAT - 27th April 2007 at 18:25
I’m afraid Bruce is right Graham – standard (if annoying) stuff, learnt this the hard way many moons ago (and that was importing an AIRFRAME!)
There is some sage advice there…..;)
TT
By: Bruce - 27th April 2007 at 18:08
Graham,
This is all pretty standard stuff, I’m afraid.
You will always pay VAT on import, and most of the agents do charge for use of the deferment fee, especially if you are not VAT registered yourself.
Here are some tips:
1) Use your own agent to do the import – instruct them to have the item collected, and get a quote before hand. Dont rely on other people, as they may ‘misinterpret’ your instruction.
2) If the item is of UK origin, and more than 50 years old, there is a collectors scheme, such that you pay 5% VAT and reduced duty on the items being imported. Tell your agent that you want to use the scheme before you go ahead. Not all of them know about it, but make them find out. It saves a lot when importing something like a Spitfire!
3) Make sure you know when it arrives, or you will end up paying a storage fee, and the fee accrues very quickly – which it looks like you found out.
4) If you got a bargain, and want to insure the item for what you feel is the true worth, be careful that you only state the purchase price on the incoming paperwork. It will save you money on VAT and Duty. Dont understate the amount, as that is illegal, but work for yourself!
I hope this is helpful – it is always a big learning game!
Bruce