Terminal 5 News / Information / Musings

Considering all the things BA have managed to do wrong in the last 5 years I’m surprised they still have any customers.

Did anybody hear the Radio 4 programm PM the other night? They asked BAA for a spokesperson to comment on the situation but no one was available so they played the sound of a B747 taking off instead.

Yes, Milan.

It may well be daft, but it’s no rumour….. :rolleyes:

mmmmm not that daft ,if you listen to BA.
They say that all the bags with mainland Europe del address are to be sent to Milan because it would be easier and cheaper that wait for space on LHR flights 😮
Still a **** up what ever why you look at it 😀

This isnt the first time that BA have sent bags to Milan, they did so last summer also. Bags for Scotland were shipped to a warehouse in Glasgow and processed there, BA are also shipping bags to LGW to be forwarded from there, this only works for destinations served from both LHR and LGW.

Im on the front line for baggage enquires in DUB and I can thankfully say that things are getting better, does that meen that people are taking other options? Bags are still missing connections on a huge scale but certainly better than they were late last week.

BA have brought in FedEx to help clear the back log of bags! I heard some daft rumour that a load of bags were getting trucked to somewhere in Europe for sorting!

Yes, Milan.

It may well be daft, but it’s no rumour….. :rolleyes:

BA have brought in FedEx to help clear the back log of bags! I heard some daft rumour that a load of bags were getting trucked to somewhere in Europe for sorting!

That’s probably about the size of it/

Basically, my understanding of the problem is its down to the human element of the baggage system. Namely those who take the bags from the belts and onto the aircraft.
The very people who striked for higher pay not so long ago.

Maybe they should earn it and pull their hands out of their rear ends and get those bags shifted as an when they arrive.

I understand some trouble will be down to folks getting lost in the new T5 airside layout. But I’m betting a lot of this will be down baggage handlers simply not getting a move on.

BA have been slated, & rightly so.

Strangely, we haven’t heard a peep from BAA…

At the moment I would imagine there’s no one at BAA brave enough to stick their head above the parapet for fear of getting it shot off. To be honest though I think the fiasco of T5 is exactly the sort of thing that will go wrong with the third runway (if it ever gets built). For a start what are they going to label it? We already have 09/27 R & L. The other point is what are they going to use it for? I know what they think they’re going to do with it but considering the extra traffic and the extra work load that will bring for ATC how long will it be before mental overload and fatigue leads to an accident? Said accident leading to permanent closure of R3 on the grounds of safety considerations after nationwide protests from the travelling public.

ENJOY!!………:D 😀 😀 😀 😀 😀

http://www.weewilliewalsh.co.uk/

http://travel.timesonline.co.uk/tol/life_and_style/travel/article3659364.ece

Bostin:)

So why didn’t BA do that ? Why didn’t they transfer just the domestic services first of all, or the long haul or just a small mix of both ? Once again BA would rarther emerse itself in another public relations disaster. How many times will they treat their customers to a display of contempt and arrogance like this? Will they have any customers left in a year or two ?

There have been numerous airports within the past decade or so (mostly SE Asian that spring to mind, switching from mainland to man-made offshore) that have switched from one WHOLE airport to another, never mind terminals – and they managed to get things more or less right. Considering ‘trial runs’ were conducted, BA & BAA have let themselves down after this feck up.

I’ve just got back from the ‘Imperial War Museum North’, in Manchester. One of the exhibits was an enormous wall made out of suitcases. It was designed to represent refugees and how war displaces millions.

There’s a bit of T5 in the IWMN – or rather there a bit of the IWMN in T5?

(the Beeb is now running with the story of the piles of suitcases being created in the terminal)

I think BAA have been out of the media light because of the baggage scandel that BA have had on/off for the last 3(?) years? Also I think because the initials are the same it helps with BAA becoming BA in slip of the tongue!

I was very surprised that they had not staggered passengers more into the new system. If it was me based on the knowledge i have from internet I would have transfered some domestic first then the rest then medium haul then long haul.

Reason for it would be to test the biometic system passengers have to go through due to mixed departure lounge. I.e. If there there is a system failure because there is only domestic passengers, they can still fly without causing them delay. This would allow BA/A time to check the system for what the fault is and respond.

Then once that was complete start phasing the flights in on a destination by destination basis. Ramp Rats would then have time to settle in and find where they are going etc.

I can understand why the Ramp Rats are not able to find baggage collection points etc. When my company was incharge of overseeing the IKEA opening in Belfast, we sent staff around the site to make sure they knew the layout entirely. With T5 I imagine this would not be possible as I they would not be allowed to walk the site to find their own way due to security reasons? Pilots have it easy for new places as they have lines and signposts to guide them. Someone who is driving about underneath the terminal would easily get lost as im sure its a complex “rat run” (for want of a better phrase:D )

… and whilst we’re at it, on an aviation theme, the 787 (a US project) is way late and is not a subject of ridicule, even the A380 (not a UK project per say) is not bringing ridicule on EADS. Yes, both a bit embarrassing, but not much more. So why should a few launch problems at LHRT5 bring riducule on to the UK, rather than be regarded at this stage as a glitch likely to be corrected???

Andy

Yes, but these are delays caused by development problems ahead of entry into service. T5 is suffering from ‘development’ problems whilst it’s supposed to be in service. As seems to be the trend nowadays, the paying public are left to highlight the bugs and failings in the new systems, in much the same way with new software/computer packages, the attitude is very much one of unleash the beast and see what they complain about.

What happened to those try out days at T5 ? Did they try they baggage systems, did they throw enough manpower at it ? Did anyone consider the effects of transferring an airline’s entire business into an unproven building in one day ?

When BBC Scotland moved into it’s state of the art, digital high definition broadcasting studios last April, a staggered transfer of business and departments was instigated. It took six months for every department to move to the new HQ whilst the first lot sorted out the problems and smoothed out the bugs for the rest of the business. Whilst there were still a few embarrasing moments, there was nothing that couldn’t be coped with quickly by relying on the still in operation former regime.

So why didn’t BA do that ? Why didn’t they transfer just the domestic services first of all, or the long haul or just a small mix of both ? Once again BA would rarther emerse itself in another public relations disaster. How many times will they treat their customers to a display of contempt and arrogance like this? Will they have any customers left in a year or two ?

If using 27L / 27R for departures, all B.A. flights leaving T5 will have a very long taxi to the departure runways where lots of other aircraft will be waiting to depart

Just the same situation for any T1 outbound taxying round for 09R departure, and that’s been going on for years.

In fact, for 27R, the long haul a/c out of T5 will have a shorter taxy time than from T4…no runways to cross now.

Regardless, airline delays stats are compiled from the pushback time, not airborne time.

I wish people would stop making excuses for BA and BAA, its a disgrace and inexcusable.

You do know that Wembley Stadium was built by germans not sure about the other two , Just wondering has BAA is owned by the spainish does it make a Spainish Matter and not British? :confused: There was fears that St. Pancras International was not going to be completed on time and over budget but they did without any problems . a few days it be back to normal for T5.

James

I thought that Wembley stadium was built by the Australian company “Multiplex”?

BAA will probably look upon this as a success as they will have seen the income receipts from the shops in T5 :confused:

on a different note..i was proud when the London bid for the 2012 olympics was declared the winner…..But now???, i think it is time to renew my canadian passport and become a dual national again :dev2:

BBC have came up with this flow diagram basically whats been said above

From what I understand this is not a problem with BAA. Apparantly the problem is with BA.

The bags are checked-in properly and in a timely fashion. Then they go to the loading dock without delay. At this point BA takes over and will drive the bags from the dock to the airplane. And apparantly BA’s staff are having difficulties with this. Various reasons have been given. For instance staff being unfamiliar with the new layout (thus looking for the right dock, parking space, gate), staff having additional security checks as well as the usual understaffing that you always get when you split your personnel pool in two (T5 and T1-4).

Nope

What a complete joke this country is, in more ways than one, can you see this happening in Paris? or Sydney? or the Americas? what a shambles, what a laughing stock, I am ashamed to be English, the sooner I can emigrate to Australia the better.
Millennium Dome, Millennium Bridge, Wembley Stadium, the list goes on, I can’t wait for the Olympics, the morons in charge of all these projects should be shot.

You do know that Wembley Stadium was built by germans not sure about the other two , Just wondering has BAA is owned by the spainish does it make a Spainish Matter and not British? :confused: There was fears that St. Pancras International was not going to be completed on time and over budget but they did without any problems . a few days it be back to normal for T5.

James