Thomson Airways Political Situation in Tunisia

Thomson Airways would like to Announce that we have taken the decision to cancel all flights to and from Tunisia until Wednesday February 16th which may be extended due to the civil unrest in the country. Thomson and First Choice are also allowing customers travelling up to and including 27 February, to amend their holiday for free. Customers due to travel to Tunisia on these dates are being offered alternative travel options and should contact the helpline on 0800 009 3834. The opening times are Monday – Friday 0900 -2000, Saturday 0900 – 1800 and Sunday 1000 – 1600.

Lynda
Thomson Airways

Political Situation – Tunisia Update – 16 January – 1000

Thomson and First Choice can confirm that they have successfully repatriated the vast majority of customers in the past 24 hours.

All customers travelling on a Thomson Airways flight-only booking in the next 7 days who are still in Tunisia are advised to contact in the first instance our Resort Office on 0021 6732 42244 or if not our 24-hour holiday line 0044 2476 282228 immediately.

For any flight only customers left in the country, we have made arrangements for these individuals to be repatriated on Sunday 16 January on MON8471 departing Monastir Airport at 1300 local time. Customers should arrive at the airport 2 hours prior to this departure time.

Under no circumstances should customers currently in Tunisia break the curfew that the Government has put in place to go to the airport.

UK flight cancellations to Tunisia

All Thomson Airways flights to Tunisia which were scheduled to depart from the UK on Sunday 16 January and Wednesday 19 January 2011 have been cancelled. A dedicated helpline for customers due to travel on these dates has been set up and customers will be offered alternative travel options to consider. The helpline number is 0800 009 3834 and the opening times are Sunday 16 January 1000-1700.

The flight cancellations are as follows:

Sunday 16 January departures:

* TOM366 – Glasgow to Monastir – departing at 0600 – CANCELLED

* TOM538 – East Midlands to Monastir – departing at 0630 – CANCELLED

* TOM682 – Manchester to Monastir – departing at 1555 – CANCELLED

* TOM522 – London Gatwick to Monastir – departing at 1555 – CANCELLED

Wednesday 19 January departures:

* TOM438 – Manchester to Monastir – departing at 0630 – CANCELLED

* TOM580 – London Gatwick to Monastir – departing at 0700 – CANCELLED

* TOM474 – Birmingham to Monastir – departing at 1555 – CANCELLED

Customers due to travel to Tunisia beyond Wednesday 19 January 2011 are advised to continue to check this website for latest information. At present, no decision has been taken to cancel these flights and therefore normal booking conditions apply.

Other changes to the flying programme Saturday 15 January 2011

Unfortunately as a result of the steps required to bring our customers back to the UK from Tunisia, there will inevitably be some disruption to the Thomson Airways flying programme to other destinations, as well as inbound flights back into the UK. Changes to our flying schedule are given below and customers due to travel on these flights are recommended to check in two hours prior to the revised times as shown below:

* TOM2690 – Manchester to Tenerife South – previously 1420 – now 1315 on 16 January

* TOM2691 – Tenerife South to Manchester – previously 1950 – now 1845 on 16 January

* TOM7675 – Las Palmas to East Midlands – previously 2050 – now 1220 on 16 January

* TOM1601 – Las Palmas to Glasgow – previously 2025 – now 1340 on 16 January
*

All other customers who are due to fly on a Thomson Airways flight should travel to their airport as normal. Customers who need further information can contact our customer delay line on 02476 282501 or alternatively text 82345. SMS to 82345 costs 50p plus your network rate.

Thank you Deano, Nice to see Appreciation,

We are confident that We have everything in place to bring the vast majority of customers back safely within the next 24 hours, and greet them when they return to the UK.

In circumstances such as this, Thomson and First Choice always trust and honour the advice it is given by the Foreign and Commonwealth Office (FCO). Given the latest advice from the FCO the following measures have been put in place:

Repatriation flights from Tunisia

Thomson Airways is operating the following flights today, Saturday 15 January 2011 in order to repatriate customers from Tunisia to the UK. The estimated departure times from Monastir and arrival times in the UK are detailed below:

* TOM 959 – Depart Monastir 1230 – Arrive Glasgow 1510
* TOM 937 – Depart Monastir 1150 – Arrive Birmingham 1420
* TOM 965 – Depart Monastir 10 40 – Arrive Manchester 1305
* TOM 918 – Depart Monastir 11 50 – Arrive Manchester 1420
* TOM 902 – Depart Monastir 1100 – Arrive Gatwick 1310
* TOM 943 – Depart Monastir 1805 – Arrive Manchester 2030
* TOM 924 – Depart Monastir 2010 – Arrive East Midlands 2220

Please note, all departure and arrival schedules are given in local time.

Transfers to Monastir airport are being organised by our resort team for customers who are travelling on a package holidays. All customers travelling on a Thomson Airways flight-only booking are advised to make their own way to Monastir airport as soon as possible on Saturday.

Under no circumstances should customers currently in Tunisia break the curfew that the Government has put in place to go to the airport. All Thomson Airways flights will depart outside of the curfew hours.

Customers on the above flights may be required to fly back to the UK to an alternative airport to their departure. In these circumstances, we will provide transportation to their original airport of departure at no cost to the customer.

UK flight cancellations to Tunisia

All Thomson Airways flights to Tunisia which were scheduled to depart from the UK on Sunday 16 January and Wednesday 19 January 2011 will be cancelled. A dedicated helpline for customers due to travel on these dates has been set up and customers will be offered alternative travel options to consider. The helpline number is 0800 009 3834 and the opening times are Saturday 15 January 0900-1800 and Sunday 16 January 1000-1700.

The flight cancellations are as follows:

Sunday 16 January departures:

* TOM366 – Glasgow to Monastir – departing at 0600 – CANCELLED
* TOM682 – Manchester to Monastir – departing at 1555 – CANCELLED
* TOM538 – East Midlands to Monastir – departing at 0630 – CANCELLED
* TOM522 – London Gatwick to Monastir – departing at 1555 – CANCELLED

Wednesday 19 January departures:

* TOM438 – Manchester to Monastir – departing at 0630 – CANCELLED
* TOM580 – London Gatwick to Monastir – departing at 0700 – CANCELLED
* TOM474 – Birmingham to Monastir – departing at 1555 – CANCELLED

Customers due to travel to Tunisia beyond Wednesday 19 January 2011 are advised to continue to check this website for latest information. At present, no decision has been taken to cancel these flights and therefore normal booking conditions apply.

Other changes to the flying programme Saturday 15 January 2011

Unfortunately as a result of the steps required to bring our customers back to the UK from Tunisia, there will inevitably be some disruption to the Thomson Airways flying programme to other destinations, as well as inbound flights back into the UK. Changes to our flying schedule given below and customers due to travel on these flights are recommended to check in two hours prior to the revised times as shown below:

* TOM4612 – London Gatwick to Geneva – previously 0900 – now 1410
* TOM4613 – Geneva to London Gatwick – previously 1200 – now 1655
* TOM2634 – Manchester to Geneva – previously 0655 – now 1450
* TOM2635 – Geneva to Manchester – previously 1020 – now 1755
* TOM1624 – Glasgow to Geneva – previously 0720 – now 1610
* TOM1625 – Geneva to Glasgow – previously 1055 – now 1930
* TOM7608 – Birmingham to Salzburg – previously 0835 – now 1520
* TOM7609 – Salzburg to Birmingham – previously 1155 – now 1830
* TOM2676 – Manchester to Las Palmas – previously departing 1355 – now 1945
* TOM4648 – London Gatwick to Tenerife South – previously 1510 – now 1945
* TOM2690 – Manchester to Tenerife South – previously 1420 – now 2130
* TOM2620 – Manchester to Alicante – previously 0605 – now 2125
* TOM7674 – East Midlands to Las Palmas – previously 1525 – now 0700 on 16 January
* TOM1600 – Glasgow to Las Palmas – previously 1440 – now 0800 on 16 January
* TOM2677 – Las Palmas to Manchester previously 1925 – now 0310 on 16 January
* TOM4649 – Tenerife South to London Gatwick previously 2030 – now 0105 on 16 January
* TOM7605 – Alicante to Birmingham previously 2000 – now 0055 on 16 January
* TOM2691 – Tenerife South to Manchester previously 1950 – now 0350 on 16 January
* TOM2621 – Alicante to Manchester previously 1100 – now 0040 on 16 January
* TOM7675 – Las Palmas to East Midlands previously 2050 – now 1220 on 16 January
* TOM1601 – Las Palmas to Glasgow previously 2025 – now 1340 on 16 January
* TOM7604 – Birmingham to Alicante – previously 1525 – this will now depart from East Midlands airport at 2010. Please check in at Birmingham airport two hours prior to departure. Customers will then be coached to East Midlands.

All other customers who are due to fly on a Thomson Airways flight should travel to their airport as normal. Customers who need further information can contact our customer delay line on 02476 282501 or alternatively text 82345. SMS to 82345 costs 50p plus your network rate.

Lets try not to Question Telephone charges and Let us focus on the more Important Job at Hand.

Many Thanks
Lynda
Thomson Airways

Lynda

Thank you for the updates, they are much appreciated.

I have been to Tunisia and it is a very nice place to go and with friendly people , but I would want to be out of there ASAP.
Sky reporting a prison fire in Monastir and another place many died.
Feel for the people stuck at Monastir Airport it is not the best place to be sat in.

….or call the 0800 number which is free!

Contact us on 0871 231 4691
Calls cost 10p per minute plus network extras

Alternatively, avoid the high call costs and ring a substantially cheaper geographic number – 024 7628 2828. It doesn’t seem fair that affected holidaymakers are forced to pay over the odds in telephone calls to make changes to a booked-and-paid-for trip.

I’m sorry Paul i can Not confirm that at present, However i do have More flight information at hand.

TOM9009 will depart 1800 (local time) from Monastir to Manchester, bringing those customers that wish to return, back to the UK. Ongoing transport will be provided for customers who departed from alternative airports. At this time, there are only a minimal number of customers wanting to return on this flight.

TOM366 – Glasgow to Monastir – departing on 16 January at 0600 – CANCELLED

TOM682 – Manchester to Monastir – departing on 16 January at 1555 – CANCELLED

TOM538 – East Midlands to Monastir – departing on 16 January at 0630 – CANCELLED

TOM522 – London Gatwick to Monastir – departing on 16 January at 1555 – CANCELLED

For More information on Airport Related News, I would Advise to check Monastir International Airport Website – http://www.habibbourguibaairport.com

A dedicated helpline for customers due to travel Sunday 16 January has been set up immediately and is open now until 2000 hours today (14 January), Saturday 15 January 0900-1800 and Sunday 1000-1700. Customers should call 0800 009 3834 to speak to an advisor.

Customers due to travel home from Tunisia on the inbound flights on Sunday ( as per above mention flights) will operate to their original itinerary.

Those departing after 16 January, no decisions have yet been made and currently normal booking conditions apply. Customers due to travel at a later date should visit Thomson and First Choice websites for up-to-date information on the situation.

Lynda
Thomson Airways
Contact us on 0871 231 4691
Calls cost 10p per minute plus network extras

Sky are reporting that the Army has taken over the airport , but does not say which on , I presume Tunis and that Airspace is closed again does not say if only around Tunis or the whole of Tunisia