What does everyone think to DUO going bust?

Bill Dawson and Andrew Peters, partners of Deloitte, were appointed Joint Administrators to Duo Airways Limited (“duo”) on 1 May 2004. They act as agents of the company and without personal liability. Following this appointment Duo has ceased to trade and there will be no further flights.

Passengers who have booked flights, which are now cancelled, are unlikely to be protected by ATOL. However, if they have paid by credit card, the amount was more than £100 and that credit card is issued under an agreement between a credit card company and an individual, sole trader or partnership, then the credit card issuer may be responsible under the Consumer Credit Act for giving a refund.

We recommend that passengers contact their credit card company for more details.

Passengers who have travel insurance should contact their insurance provider for more details.

Passengers who booked and paid a travel agent for flights, should contact the agent for advice.

Passengers paying for flights by any other source namely cash or cheque will have an unsecured claim against Duo.

If a company has paid for the tickets via any source, it is likely that the company will have an unsecured claim against Duo.

We are unable to repatriate passengers who are abroad and therefore they need to make alternative arrangements to return home.