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Zoom Airlines – Any Good?

Hi,

I am due to fly with Zoom to Vancouver on 21/03 at 09:45 from Manchester. I’ve never been long haul, so the main question is what are they like? Do i need to bring extra food, airline food is normally pretty stingy? Is the cabin bearable for a 10 hour flight – legroom, IFE etc. I couldn’t get in the premium cabin as it was sold out so i’m in economy!!

Cheers

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By: Skymonster - 3rd March 2007 at 21:41

Not seen a single Zoom in YVR in the five days I’ve been here – the conference I’ve been at is at an airport hotel, so I’ve had a fairly good view. Maybe they don’t fly here in winter. KLM has been all 777. LH should be A343 (I flew out on D-AIGC in Star colours) but the return I’m on has just landed and its D-AIHP, an A346.

Andy

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By: Manston Airport - 25th February 2007 at 16:18

Superb! I paid £315 so it was superb value! I’m crossing my fingers hard that we do get an MD-11 home 😀

An MD-11 😮 Damn an MD-11 and Vancouver Lucky Git:D

Back to Zoom Are they Getting A 757?

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James

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By: bmi-star - 24th February 2007 at 21:07

I flew with KLM from Seoul to Amsterdam (and back again) and the flights were each operated by a Boeing 747-400M (‘M’ being Combi). It was the same 747 on both flights – PH-BFT.

Both of the flights were bang on-time and the service was also very good. There were Dutch and Korean cabin crew on the flight, all of which could speak impeccable English. On the 747s, unlike some of their other long-haul aircraft, there were no PTVs, so inflight entertainment had to be enjoyed through the ceiling mounted TVs, but it was also of a very hig standard, with recent films being shown, as well as an assortment of other programmes. Surprisingly, the entertainment did not get switched off at any time during the flight.

The meals served were all very pleasant indeed – mind you, I can’t remember the last airline meal I had that tasted foul!. And the presentation of the meals is also very good. One of the meal boxes also had a pop-out Sudoku card and complimentary pencil.

I used KLM because they were the cheapest at the time – £535 for Seoul to London (via Amsterdam). To be honest, they were so good that I would even be willing to pay more for their services next time.

Anyway, back to Zoom… :diablo:

Superb! I paid £315 so it was superb value! I’m crossing my fingers hard that we do get an MD-11 home 😀

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By: T5 - 24th February 2007 at 21:01

Without stepping too much on this thread, how were KLM Michael? What a/c did you get and how was the service etc?

I flew with KLM from Seoul to Amsterdam (and back again) and the flights were each operated by a Boeing 747-400M (‘M’ being Combi). It was the same 747 on both flights – PH-BFT.

Both of the flights were bang on-time and the service was also very good. There were Dutch and Korean cabin crew on the flight, all of which could speak impeccable English. On the 747s, unlike some of their other long-haul aircraft, there were no PTVs, so inflight entertainment had to be enjoyed through the ceiling mounted TVs, but it was also of a very hig standard, with recent films being shown, as well as an assortment of other programmes. Surprisingly, the entertainment did not get switched off at any time during the flight.

The meals served were all very pleasant indeed – mind you, I can’t remember the last airline meal I had that tasted foul!. And the presentation of the meals is also very good. One of the meal boxes also had a pop-out Sudoku card and complimentary pencil.

I used KLM because they were the cheapest at the time – £535 for Seoul to London (via Amsterdam). To be honest, they were so good that I would even be willing to pay more for their services next time.

Anyway, back to Zoom… :diablo:

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By: bmi-star - 24th February 2007 at 20:48

Ahh.. Long-haul KLM – what a pleasant experience that was. I’d fly with them again anyday. 🙂

Without stepping too much on this thread, how were KLM Michael? What a/c did you get and how was the service etc?

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By: T5 - 24th February 2007 at 20:36

Ahh.. Long-haul KLM – what a pleasant experience that was. I’d fly with them again anyday. 🙂

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By: Skymonster - 24th February 2007 at 19:00

Actually, I’m going to Vancouver on Monday! 😎

However, no Zoom for me – I’m flying j-class with Luftwaffe, sorry Lufthansa… 737-300 then A340-300 :p

Andy

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By: bmi-star - 24th February 2007 at 16:17

Your flying to Vancouver Im Jealous I wanna go back there:( You flying with KLM VIA AMS?

I am indeed James! Looks like a A330 there, and apparently an MD-11 back!!! 😀

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By: Manston Airport - 24th February 2007 at 13:30

Your flying to Vancouver Im Jealous I wanna go back there:( You flying with KLM VIA AMS?

I see on Wik they are getting

A Boeing 757 is currently in the process of being added to their fleet of aircraft.

Be great in Zoom colours:D

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JAmes

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By: bmi-star - 24th February 2007 at 09:24

They are a great little airline! One problem tho, is if there is a delay on a previous sector, it can knock on your flight badly, like when we flew with them to Toronto last year, 5 hour delay we had at Manchester, tho they gave us plenty of vouchers, and updated info.

Return leg was good too, back from Vancouver, and I didn’t mind going via GLA at all.

This year tho, were flying KLM to Vancouver 🙂

And i’ll be there the same time as you :D:D

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By: CousinMadness - 24th February 2007 at 04:44

Zoom Airlines – Quality of Service.

I flew from YYZ to GLA & GLA YYZ last year with Zoom Airlines and will be doing so again this May. My reasons for choosing Zoom were two fold.

Twice I have flown the route with Air Transat and I can attest to the sardine syndrome. Even with the armrests in the vertical position and nobody beside you I found it difficult to get out of the seat.

I asked some taxi drivers at GLA for customer feedback and although they could not officially recommend any airline, they did say that passengers who came off of Zoom planes were very happy with the service. Hmmm, well there you have it.

Zoom Airlines have 4 ageing Boeing 767-300ER’s, they are not as new as Air Transat’s Airbus A310’s but they offer more legroom in economy. I speak from experience as I am 6’1″ and a bit (183 cm). The legroom is not extravagant by any means, but it is workable and did not bother me at all on the 7 hour flight. On the contrary with Air Transat, it is all I could think of for I could not even push my legs under the seat in front.

Food service with Zoom is very good considering it is a discount airline. They were always coming around with something and they never once refused to bring me something to drink outside of the meal times. Quality of the meal wasn’t any different from Air Transat, I mean it’s a meal served at 35,000 feet in a plastic container. It was hot and tasty that’s all that matters right?

I can’t remember if you have to pay for the headphones, for I never buy them anyway. I am too busy looking out the window for other traffic or trying to sleep when it is dark. Movie screens are ceiling mounted.

I am flying with them again this May for in my opinion they are the best of the economy bunch for Canada / UK travel. This time I am coming home with my wife and 7 year old Step-Son, so now they have 3 tickets out of me valued at $2400.00 (1000 quid)… so proof of the pudding is in the eating. I was happy to give them my money because of the way they treated me the first time.

Hope this helps.

Cousin. :diablo:

There’s more about Zoom here on Wikipedia. …. and yes the photos you see are mine.

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By: carl727uk - 21st February 2007 at 16:32

I havent flown with them, but I do have friends from London who have, and say Zoom were good.

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By: Manston Airport - 21st February 2007 at 00:53

not sure yet, plan to stay there for a year – can’t wait!

A year brilliant wish I could do that.:D

James

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By: MyTravel84 - 20th February 2007 at 20:18

not sure yet, plan to stay there for a year – can’t wait!

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By: Manston Airport - 20th February 2007 at 20:06

cool, where did you fly to? Had the option to go manchester via heathrow with air canada for the same price but.

We flew Gatwick to Vancouver 😀 I like Vancouver very much I like to go there again one day.It was for my 18th and me dad’s 40th we toured the Canadian Rockies. My best hoilday so far cant wait to go again.Where abouts in Vancouver are you staying?

James

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By: MyTravel84 - 20th February 2007 at 19:37

cool, where did you fly to? Had the option to go manchester via heathrow with air canada for the same price but.

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By: Manston Airport - 20th February 2007 at 19:30

They are a bloody good airline when i flew with them in 2005 but I was in premium cabin with lots off leg room. I looked in economy and it did not look like lots off leg room.

Regards
James

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