RE: The people speak – no way BA!
Oh indeed the drop in standards is apparent. Although I cannot comment on the ticket distribution (Always get my paper ticket way before the trip), I can vouch that the in-flight service has definitely dropped in quality. The crew still remains of an excellent standard but compared to what it used to be on domestic services, there is an evident difference. Examples being how I once was eligible to a meal on the short trip to Gatwick, now only a packet of pretzels. However, it is naive to think that BA would stick to this superior service forever. With cost cutting and the risk the increasing popularity of low cost airlines pose, it is no wonder BA has put cost before service.
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