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Skymonster

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Viewing 15 posts - 631 through 645 (of 1,877 total)
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  • in reply to: Should YOU stop flying? #571989
    Skymonster
    Participant

    Sorry, but the program was a load of clap trap – typical BBC “reportage” in fact. I don’t believe in global warming – the planet goes through natural warming up and cooling down cycles, and we happen to be heading for one of the warming up cycles. Too bad.

    Whether I fly to Vancouver and Dubai next month, Los Angeles in March, Geneva in May, and San Francisco and Dallas later in the year (plus all the other air trips I will inevitably make this year – last year I flew over 90 one-way flights, and I do not expect to fly less this year or in subsequent years) makes not a blind bit of difference anyway. Those flights will still operate whether I get on them or not, they will create the same amount of emissions which won’t have an adverse effect on the environment anyway, and even if I do travel on these flights I will not cause of additional flights to be operated that add to air traffic. So I don’t feel guity, won’t change my travel intentions, and I have no intention of buying into “carbon offsetting” either.

    I’m afraid global warming is a mantra that’s being preached by the nutters of this world that’s unfortunately being picked up by the politicians. They see it not so much an environmental problem but more so as a means of raising revenue, so they jump on it. Tell me what benefit to the environment the increased departure taxes will have? Absolutely none – they’ll just go into the treasury to pay for more lunatic schemes aimed at pandering to minorities in this country. If global warming is a problem (and I again I say I don’t believe it is), government needs to stop preaching to the masses who fly and taxing us under false pretenses, and get on with building truely environmentally friendly facilities like nuclear power stations that don’t kick any s**t out into the atmosphere.

    Like the David Attenborough led programme on BBC-1 just before suggested, we need to look at developing less polluting forms of fuels, so that we can continue driving cars, flying planes etc etc.

    David Attenborough is one of the most two-faced individuals preaching about global warming. He has the affrontary to jolly off around the globe making his boring documentaries along with midiads of camera and sound crew, and then tells us all we should be cutting back. A** hole. If he really wants to preach on the subject, he should make a stand by refusing to make further programs that require any travel.

    Andy

    PS: I am proud to state that I have gotten rid of the nasty SUV/4×4 I used to drive! 😎 I have changed it for a smaller car that (a) creates more emissions than the SUV, (b) does worse mpg particularly if driven spiritedly as the type of car concerned encourages, and (c) is rated much worse in impact tests with pedestrians. But the environmental proponent on our street has complimented me on making a positive change for the good of the planet – what an IDIOT :rolleyes: 😀

    in reply to: Photography At ZRH? #573124
    Skymonster
    Participant

    There’s an open air viewing deck on the roof of (I think) terminal B. From there, on some days including Saturdays there is transport out to the viewing deck on the roof of the mid-field dock (terminal E?) which is in a remote location between two of the runways. Admission is something like 2SFr or equally cheap. From the viewing deck, the airport runs a tour (“Rundfahrten” or something like that) where they take you around the airport on a bus, including a photo stop where you can get out of the bus between the taxiway and the runway at the rotation point/intersection of two of the main runways. It is an awesome experience and well worth the small additional cost. Taking the tour in the late morning/early afternoon is best as this is when most of the heavies leave.

    Zurich is one of the best airports in Europe for photography, and being constrained to locations around the terminal does not lead to major problems. However, if you can get further, there are also some excellent vantage points (officially designated viewing areas included) around the perimeter although they are not readily walkable to. Enjoy Zurich – its a good one!

    Andy

    in reply to: Do Frequent Flyer Programmes Generate Loyalty? #574628
    Skymonster
    Participant

    Oh, and to answer the original question – “Do Frequent Flyer Programmes Generate Loyalty?”

    The answer is no, they do not generate loyalty. But they do help to ensure continuity of / preserve loyalty. However, this will increasinly be more selective and some customers will find themselves disenfranchised from frequent flyer programs as airlines seek to preserve loyalty from only those customers that they really want/need to remain loyal

    Andy

    in reply to: Do Frequent Flyer Programmes Generate Loyalty? #574630
    Skymonster
    Participant

    OK, based on a number of years working for airlines, and more recently working on IT systems that support airline loyalty, I’ll make a few observations…

    1. For many airlines, frequent flyer programs are profit centres, not a cost or loss making activity
    2. The primary reason airlines are restricting the number of miles they give to passengers travelling on deeply discounted tickets is to manage customer expectations. Customers racking up miles on these tickets aren’t particularly the sort of customers want to recognise and reward, but if they do allocate miles to these customers then there is an expectation on the customer’s part that they will be able to redeem those miles for ree flights – in fact, this class of customer typically has greater expectation of being able to use their miles than do regular business or premium passengers. Failure to manage/constrain customer expectation that they will be able to get an award flight is actually worse than not giving them the miles in the first place
    3. Award (“free” flight) inventory is always very carefully managed and restricted. Very few seats are available for awards if the airline’s revenue management system predicts that the seat could be sold for real revenue – some airlines do allocate a few seats for awards that could be sold, but they want those award seats to go to their really valuable customers not those who rack up miles on cheap fares. With load factors increasing, the number of unsold seats available that would typically be available for awards is decreasing. Airlines want those award seats that are available for awards to go to their best customers (i.e. those travelling on higher fares), so in order to increase that likelihood they are now restricting the miles awarded for those travelling on deeply discounted tickets (see 2 above) in order to make it harder for those customers to accumulate the miles needed to get an award flight
    4. Award seats on the host airline cost the airline very little – in fact, it is one of the cheapest ways for miles to be redeemed as far as the airline is concerned. Because most award seats have very little impact on overall revenue (because they are allocated out of distressed/unsold inventory), and because customers on award tickets still have to pay taxes etc, usually the only significant cost to an airline of providing an award seat is the incremental costs of carrying the passenger which is typically only the cost of catering and other incidentals like use of contract lounges. Free flights are the very best way for customers to redeem miles as far as airlines are concerned, on a cost versus perceived value basis
    5. Upgrade awards are even cheaper for an airline – they are typically not available on the very cheapest fares anyway, the airline already has the base fare from the customer, and will only award an upgrade if the seat up-front is unsold and likely to remain so. Upgrade awards are a very effective way for airlines to reduce the liability they have in their frequent flyer programs at very low cost, but provide the passenger with a very positive impression
    6. Awards for other services (e.g. hotels, car rental, or even flights on other airlines, etc.) typically cost the airline much more than a “free” flight on the host airline, because they have to pay for the product or service being provided even if it is at a discounted rate – airlines even have to pay for award seats on other airlines (albeit at a reduced rate), as in cases where say a BA frequent flyer wants an award on Qantas. To contain the cost of customer asking for awards other than free flights on the host airline, the host airline may impose artificial constraints on the number of third party awards the give – i.e. Qantas might be prepared to provide an award seat for a BA customer, but BA may limit the number of Qantas award seats they give and effectively say that none are available and it will be almost impossible for the customer to prove otherwise
    7. All of the customers in an airline’s frequent flyer progam will NEVER be able to redeem all of their miles in a year. This is primarily because there will never be sufficient award inventory from the airline that runs the program to satisfy the demand, and external award availability will be contrained to ensure that all of the unused miles in a program cannot be used. Furthermore, all frequent flyer program terms and conditions contain a claus that allows the airline to wind up the program, which they would do if there was such a demand for awards that it put the business at risk
    8. The chances of all customers wanting to redeem their miles is very remote anyway – many customers are in the program primarily for the status and not for the free flights (as they travel enough already). Having gold/platinum status puts them at the top of the queue for seat allocation, upgrades (which as I’ve already said rarely cost the airline anything much anyway), priority reaccommodation when things go wrong, express checkin and security queues, etc. There was a stat floating around a while ago that basically said that far fewer than 50% of miles would ever be redeemed
    9. One of the major reasons why airlines wanted to get as many customers into their frequent flyer programs as possible was that it was the only way that they could track each passenger’s travel and thus identify the truely valuable customers. Airline reservation systems had no recognition of customer (i.e. they were reservation/PNR centric, rather than customer centric). Thus, without a frequent flyer number in a PNR, airlines were unable to match the “John Doe” travelling this week with the “John Doe” travelling last week. New generation reservation systems are customer-centric – that is, they have a customer record to which each reservation is matched and new customer records are created as needs be. With modern commercially available databases (e.g. credit reference agencies, government data sources, etc) linked to their reservations systems, airlines are increasingly able to uniquely and reliably match the “John Doe” this week with the “John Doe” of last week and link all of his travel with his customer record, using other data such as postal/zip codes, telephone numbers, credit card numbers, etc, etc. This substantially reduces the need for the frequent flyer number to be on each PNR, and thus reduces the desire airlines have for getting as many travellers as possible into their frequent flyer system
    10. Nectar and other such programs are very good for airlines who’s programs these cards are linked to. There are two models which are used for these schemes. In some cases, airlines sell miles in huge batches to to award programs similar to Nectar, and then these other award programs allocate those miles as they see fit. Airlines then give seats to customers of these programs, but they have already gotten revenue for those seats – maybe not quite as much as they would get from a fare-paying customer, but still quite a bit and certainly enough when the airlines usually contrain free flight awards to external programs too. In other cases, third party programs award their customers points as they see fit without involving the airline at that stage, but then buy seats from the airline at a discounted rate when a customer wants to redeem their points. Again, this works well for the airline as they get revenue and they only make limited seats available to the third pary program. For many airlines, third party award programs like Nectar are a VERY significant source of positive revenue and are never loss making
    11. Actually, one of the biggest risks to frequent flyer programs is not their anti-competitive nature, but rather what would happen if any government decided to tax these programs (i.e. impose income tax on the value of the award). Award seats can be viewed as a benefit in kind and could in theory be taxed a income, but so far no government has done so. Taxation of awards would provide a significant disincentive to the very passengers the airlines most want to keep in their programs – the frequent and usually fairly well paid and paying business traveller
    12. In summary, what is actually happening with the increasing restrictions on both mileage allocated and awards available is that airlines are attempting to refocus their frequent flyer programs on those passengers they really want to encourage to keep coming back – those on higher fares. By making it harder for those who are effectively using the programs as something-for-nothing, they are restoring the value of the program to their better customers. Several airlines already charge for membership of their frequent flyer program – something that makes those who are unlikely to get much back out of the program thing carefully about whether it is worth joining. What is happening is that the days of frequent flyer programs being something it was worth almost any passenger joining are fading – the programs will become worthwhile only to those who really provide value TO the airline. Airlines will be very happy to see the membership of their programs reduce over the next few years, but it’ll be the customers the airline isn’t so concerned about – those that are primarily price sensitive or who pay lowest fares – that will leave or their accounts will become less active or inactive which is just what the airlines want. Frequent flyer programs will therefore become more effective tools for the airlines, rather than less effective tools
    in reply to: Do Frequent Flyer Programmes Generate Loyalty? #574657
    Skymonster
    Participant

    Interesting rdc, but I think you are wrong with what you are saying

    Andy

    in reply to: bmi to drop Paris routes to LHR & LBA #574836
    Skymonster
    Participant

    If you look at the official bmi reasons for dropping LHR-CDG then they make perfect sense, and in truth, they’ve droppe dit before the squeeze really bites. Basically the market between the two cities has declined for air travel in recent years, mainly due to the Eurostar service, and the opening of the CTRL will provide the second terminal in London for Eurostar, putting greater pressure on air services. Add to that the fact that there are now more carriers serving the city pair than ever before and you understand that with a declining passenger base, somebody had to ‘give’ first, and its bmi, which isn’t wholly suprising.

    Indeed… Eurostar already has the majority of the London-Paris point to point market, and High Speed One (as CTRL is now known) will have an impact on travel to Paris from further afield. With a fast GNER (or whoever it will be next year) train from Leeds to London and St Pancras International 100 meters from Kings Cross, city-centre to city-centre rail is going to be competitve on time and far less hassle – a no-brainer unless you are really penny pinching, and that’s not the market bmi want. If Eurostar could get their act together with the domestic TOCs and offer attractively priced tickets not just for their own services but for travel from north of London, they could seriously dent Jet2 from Leeds and bmiBaby from EMA too.

    And

    in reply to: Calling BA trivia fans… #576624
    Skymonster
    Participant

    Infact the 737-400’s were delivered in Landor blue colours before any 737-300’s were in the fleet. 737-300s coming from various sources.

    Incorrect. The first 737-400 was G-DOCA registered in the UK in 1991. First 737-300 with British Airways was OY-MMP, subsequently G-CMMP, initially operated on the Danish register but registered in the UK in 1988 on lease from Maersk Air to British Airways (this one was the one I was wondering was in red-tail, but evidence suggests it was in Landor).

    Andy

    in reply to: The New Comet paint scheme #1332894
    Skymonster
    Participant

    Must admit I agree with HP81. Besides…

    G-APDB was the first passenger carrying jet to cross the Atlantic

    Actually, it wasn’t. G-APDC flew the first westbound trans Atlantic service, whilst G-APDB flew the first eastbound flight, both admittedly on the same day. However, the westbound flight (‘DC) operated somewhat before the eastbound flight.

    Andy

    in reply to: BA cabin crew vote for strike. #576638
    Skymonster
    Participant

    As someone who has been on the receiving end of what at the time I perceived were draconian cuts and erosion of terms and conditions, I can at least understand why so many of BA’s cabin crew are so emotional about this. In todays world, with ever cost of living and increasingly demanding lifestyles, it is very difficult to accept something that makes your lot in life more difficult, more costly, or leaves you with less than you had before. Taking matters into one’s own hands isn’t always easy either – individuals deciding that they’ve had enough and moving on of their own volition quite often results in jumping from the frying pan and into the fire (especially true in the airline industry, unfortunately, because there are few businesses that are not facing the same challenges)

    Actually, the O’Learys of this world have set the tone. The real problem is that the average man in the street doesn’t care a jot about the terms and conditions of those who are providing a service, as long as the service costs him or her the minimum possible. Pay £20 more for a flight because the new recruit cabin crew member is paid next to nothing – most passengers would take the cheaper flight. As a result, those running the business, faced with rising costs (fuel, security, etc, etc) on one side and demand for lower prices on the other are forced to find some “give” in the system, and on this occasion it seems to fall to the cabin crew who are still working to rather outdated practices. Many industries and many businesses have been forced to take such measures, and now its BA’s cabin crew in the firing line.

    I believe that most of these situations arise as a result of failure to keep communicating or an unwillingness on one side or the other (or both) to reach a mutually acceptable compromise, more than anything else. IMHO, ongoing discussion supported by both sides having an real understanding of each other’s pain points should be pursued above all else, and its only when total intransigence or a complete unwillingness of one side to recognise the issues of the other that more serious steps might need to be threatened. I can’t believe that all discussions have been had (although maybe Willie Walsh is being totally intransigent), so I would hope that both sides would sit down and talk more, rather than there be a strike. Of course, even the threat of a strike can be disruptive to future business (as BA will no doubt find from its forward bookings). But if the threat of a strike forces more discussion, that won’t be a bad thing because clearly there is at present still a mis-match between expectations of BA management and the future expectations of BA cabin crew.

    Andy

    in reply to: Trident 3B Zulu Kilo rebuild well on the way #576660
    Skymonster
    Participant

    Excellent… Looks like I might actually have to go into the AVP next time I go to Manchester!!! 😮

    Andy

    in reply to: Airforce 1 – Heathrow – Today ? #577117
    Skymonster
    Participant

    Isn’t that the “Doomsday” 747 varient? So called as usualy when they’re in the air, there be trouble ahead? Last seen flying over New York on 9-11?

    The E4B is an airborne comand post that is usually close-by when the US president or other very senior members of US government are out and about – when the president has visited the UK with a high-profile arrival at somewhere like LHR, the E4 has quietly snook into somewhere like Mildenhall. Not sure why this one would visit LHR though.

    Andy

    in reply to: FAA to end ETOPS range restrictions for qualified aircraft #577119
    Skymonster
    Participant

    what about the Privatair A319’s – they are of the A320 family and operate non stop scheduled trans pond sectors.

    OK, but I think that they have long range tanks, and even if not they’re certainly configured very low density, which helps with range (there’s Eurofly too, for that matter, operating an all business class A319 across the pond). I still think Air Canada will be the first to operate “normally” configured A320-family aircraft trans-Atlantic.

    Andy

    in reply to: Calling BA trivia fans… #577121
    Skymonster
    Participant

    Comair do indeed operate 732s in Union Flag colours, but the original question was about “BA mainline”

    The only type I was wondering about was the 737-300, but as far as I can tell BA’s first 733 – OY-MMP – was originally in the Landor/To-Fly-To-Serve colours

    Andy

    in reply to: FAA to end ETOPS range restrictions for qualified aircraft #577141
    Skymonster
    Participant

    Not that I’m aware of. AFAIK the A320 doesn’t have the range for it…

    jetBlue wanted a bit more out of the A320 not for trans-Atlantic ops, but to allow them to guarantee non-stop US domestic coast-to-coast ops even with the strongest headwinds – currently, there is a risk on a few rare occasions that they have to tech-stop westbound on their coast-to-coast services.

    IIRC Air Canada is planning trans-Atlantic ops with the A319 this summer – St. Johns to Heathrow. These will be the only schedled non-stop trans-Atlantic A320-family operations.

    they were talking about this A320 “enhanced” which `Loudmouth`- Leahy was promising to be the best thing since sliced bread. But has now, as per usual, been shown up with the failure of the winglet program from which the A320 “E” was supposed derive its extra range from.

    As usual, anything Airbus does is panned by a certain person! :rolleyes:

    http://www.flightglobal.com/Articles/2006/10/10/Navigation/177/209738/Airbus+rethinks+plan+to+put+winglets+on+A320.html

    A few observations…

    1. Revised larger winglets aren’t the only thing different about the A320E
    2. There were two winglet designs, one by Airbus and one by a US company. Neither have delivered the improvements needed to justify their installation. Maybe its very difficult to improve on something that’s absolutely first rate (i.e. the original A320 wing) anyway? 😉
    3. Winglets aren’t always a dead-cert – the APB winglets on 737NG don’t work for some types of operation
    4. I don’t see the winglet program for the A320 as a failure – it was some research that didn’t yield sufficient results for the program to go ahead
    5. Even if it you class it as a design failure, Airbus isn’t isn’t the only manufacturer to such suffer problems. For example… How much did your beloved Boeing spend on the Sonic Cruiser before they realised it was a great big mistake – was that a Boeing failure? It certainly would seem so using your criteria. Was not the MD-11 a performance dog out-of-the-box which was only improved with an in-service upgrade to the aerodynamics?

    Andy

    in reply to: Advice for San Francisco please #577359
    Skymonster
    Participant

    The bayshore path – a walking path along the bay front – on Old Bayshore Highway in Millbrae is the place to go (the only viable place really), although it needs a fairly long lens. Mornings allow sun-favourable pictures of departures off runways 1L/1R – which are almost always used for departures except the really heavies – and most of the day is sun-favourable for all landings and the few take offs that use 28L/28R. The 28s in particular need a long lens, and even though its all water inbetween Bayshore and the runways heat haze can be an issue – although its going to be less of an issue in March than in the summer. There are benches along the path, so you can sit and watch the airplanes, but other than in the nearby hotels there’s nowhere to get food and drink.

    If you don’t have a car and want to get to Old Bayshore Highway and the bayshore path, its quite easy. From the city, take the BART (subway train – its safe!) to Millbrae, turn left out of the station, walk along the road over the 101 freeway and you’re practically there – its a five minute walk, and the bayshore path is on your right once you’re over the freeway. If you’re already at the airport, easiest way to get there is to take the shuttle to one of the hotels on the bayshore – the Marriott, Westin or Clarion hotel shuttles are probably the best, as all of these hotels are within 2 minutes or less walking of the bayshore and it’ll be obvious where to walk.

    See this map to understand what I’m talking about. You want Bayshore Highway. The red circle is pretty much right on top of the BART station.

    http://www.multimap.com/map/browse.cgi?local=h&scale=50000&lon=-122.38758&lat=37.598469663531&icon=x

    Examples from the bayshore…

    Departures off 1L/1R in the morning (unfortunately a fence now goes a bit further out into the bay):
    http://www.airteamimages.com/7138.html
    http://www.airteamimages.com/7123.html

    Landings/departures on 28L/28R:
    http://www.airteamimages.com/7127.html
    http://www.airteamimages.com/5076.html
    http://www.airteamimages.com/4926.html

    Taxi-ing to 1L/1R – this taxiway is nearer but is rarely used:
    http://www.airteamimages.com/4924.html

    Hope this helps,

    Andy

Viewing 15 posts - 631 through 645 (of 1,877 total)