Hi Laurie

Ive been a member for a while and have recently been getting the same issue. Until recently you could download the pdf to a reader such as GoodReader which was great but this seems to have been turned off. Understandable in many ways but not being able to read the PDF online is not great. I think Key need to address this issue otherwise I can see them losing subscribers as they state that Premium members have access to all the publications . At the moment this is not the case if the content is freezing and/or unreadable. You’re not doing anything wrong with regards updates, etc. It is very frustrating.

Regards

Mike