Zoom Airlines – Quality of Service.

I flew from YYZ to GLA & GLA YYZ last year with Zoom Airlines and will be doing so again this May. My reasons for choosing Zoom were two fold.

Twice I have flown the route with Air Transat and I can attest to the sardine syndrome. Even with the armrests in the vertical position and nobody beside you I found it difficult to get out of the seat.

I asked some taxi drivers at GLA for customer feedback and although they could not officially recommend any airline, they did say that passengers who came off of Zoom planes were very happy with the service. Hmmm, well there you have it.

Zoom Airlines have 4 ageing Boeing 767-300ER’s, they are not as new as Air Transat’s Airbus A310’s but they offer more legroom in economy. I speak from experience as I am 6’1″ and a bit (183 cm). The legroom is not extravagant by any means, but it is workable and did not bother me at all on the 7 hour flight. On the contrary with Air Transat, it is all I could think of for I could not even push my legs under the seat in front.

Food service with Zoom is very good considering it is a discount airline. They were always coming around with something and they never once refused to bring me something to drink outside of the meal times. Quality of the meal wasn’t any different from Air Transat, I mean it’s a meal served at 35,000 feet in a plastic container. It was hot and tasty that’s all that matters right?

I can’t remember if you have to pay for the headphones, for I never buy them anyway. I am too busy looking out the window for other traffic or trying to sleep when it is dark. Movie screens are ceiling mounted.

I am flying with them again this May for in my opinion they are the best of the economy bunch for Canada / UK travel. This time I am coming home with my wife and 7 year old Step-Son, so now they have 3 tickets out of me valued at $2400.00 (1000 quid)… so proof of the pudding is in the eating. I was happy to give them my money because of the way they treated me the first time.

Hope this helps.

Cousin. :diablo:

There’s more about Zoom here on Wikipedia. …. and yes the photos you see are mine.

Those are very clear Jamie, living proof as to what the 400D can do.

The close up of the Emirates 777, you can see the pilot picking his nose and that really bothers me… so 9.9 out of 10.. sorry to be “picky” har de har.

Cousin, the wan ye like. :diablo:

Hello Martin…greetings from down under and welcome to the forum!!

Thank you Steve. I am delighted to be here and even more delighted to see the forum is using VBulletin. The safest most user friendly board around.

Cousin. :diablo: