Sandy

I quite agree with you. My first instinct was to kick up over the fact that they should have called anyone who was in between sectors on any booking that is changed and in the process saving me, in this case, €80 on taxi fares. Alas, I know that the sad truth is that Ryanair will not give a toss (No.1 for customer service they claim too!!! – Who’s opinion is that????) and I will simply get a standard letter reminding me of their terms and conditions. I would just like to know why they bother asking for other contact details when they never use them? Thankfully, I have no other Ryanair flights booked. I just need to think hard before spending anymore money with them. Now that I have moved further away from Stansted, they are not my first choice anymore anyway – that pleasure goes to EZY, who I must admin, so far, have failed to let me down.

Perhaps the steam catapult system they were trying out to make quicker take off times damaged the tail on the way out ? (lol) 😉

LOL – it does seem that FR are looking for shortcuts at every level of their operation, but I hope they don’t take your comment seriously and turn it into a ‘plausible’ cost saving! 😀