Originally posted by T5
I don’t think so. I guess it’s just the luck of the draw. SOFTLAD had a bad experience on an 11 hour flight, whereas I thoroughly enjoyed my 11 hour flights with them. You just have to hope you get a decent bunch of crew who can actually be bothered to do anything for you.
Good airlines should have this attitude of “luck of the draw”. Consistancy of quality is very important in attracting business.