Apologies for not spotting this before.

No need to apologise PMN. We like a bit of healthy debate. I absolutely agree with the points you have made.

I don’t want anyone to think I am making excuses for the crew or Jet2. As I said before

I was certainly not defending the crew. I was merely suggesting that there may have been a reason for it, rather than simple lack of interest.

1L.

PMN,

As the others have said if you aren’t happy with Jet2 then you should write and tell them.

That said can I run a few thoughts past you.

I’m curious as to how busy the flight was, but I’m going to assume it was fairly busy.

Offering a drinks service by hand rather than from a trolley is a pain in the butt, I can’t imagine any crew choosing to do so, so I suspect they had their reasons.

Offering by hand also doesn’t change the number of people who want a drink. So again no benefit to the crew, which again suggests they had a reason.

A drinks service on a 733 (an aircraft I worked on for many years) that takes 15 minutes isn’t particularily quick, in fact I would say it’s quite slow.

Several of you have said that you have always found Jet 2 to be a good airline, which again suggest that there may have been a specific problem.

I know you said you didn’t have a problem with the turbluence theory, but worth mentioning that turbulence is a funny thing to predict. I’m sure you know that it can be expected and never materialise, or vice versa, or you can have a really rough outbound sector, then a dead smooth return an hour later.

Given that you said the crew seemed a little uneasy, I wonder if they have had a bad experience with turbulence on the previous sector which made them a little overly cautious on your flight.

Of course someone skilled in dealing with people would have been able to deal with this without leaving the perceptions that you were left with. And that is where I think they have failed. Perhaps part of the problem is lack of experience. By it’s very nature as a relatively new company Jet2’s cabin crew will mostly be fairly new to the role.

Of course it may just be that the crew were having a bad day, needed to get the bars counted and couldn’t be bothered, but if you write to Jet2 (or had spoken to the senior crew member at the time) you have a chance of getting a proper explanation if there was one. And if there wasn’t one then the crew in question can be spoken to, to ensure an improvement next time.

Let us know if you do write,

1L.

I too am a regular visitor to Guernsey. I usually fly with Aurigny. My personal feeling of Rockhopper is that they are a bit of a yappy dog snapping at everyone elses heels, but in fairness they are doing very well.

I have travelled on many Aurigny Trislanders (as well as the rest of the fleet), and you will never have more fun on an aircraft. Landing at Alderney on a windy day is great fun. Even my parents loved it when I took them.

I would recommend a trip to the Channel Islands to anyone. Especially if you like regional flying on small aircraft.

1L.

so maybe given the profitable revenues they so often trumpet, they could do something for a bunch of elderly church goers

I’d like to think so. If only MO’L thought like the you and I.

1L.

In fairness to FR (and there’s something I don’t often say!) their cancellation policy is no secret. It’s there for everyone to see.

What amazes me is that people never learn and carry on booking with them, then complain when it goes wrong.

You pay your money, you take you chance.

1L.

Now, having defended FR, I must go and lie in a darkened room.

Is anywhere on earth more confused than Lagos?

1L.

lbaspotter,

Have another read through the thread mate.

There are 4 more 767’s going to longhaul, not leaving. There will be 14 longhaul config and 7 shorthaul config once the refits are completed.

1L.