I cannot praise the crew enough they were thourough,painstaking and very comforting to both my wife and myself.
They admiistered entonox and then morphine and that was hardly touching the pain. They took her to Frenchay hospital the long way round A38 and the ring road at 15 mph to avoid any bumps which would cause my wife more pain.
Frenchay Hopital we had a 20 minute trolly wait to book her in. That I undestand is to make sure that the patients see and treat target is met as it only starts when the Ambulance crew hand her over.
She then had to wait 2hours in A&E without any pain relief to see a triarge nurse despite me getting more and more annoyed and hounding reception.
She finaly saw a Doctor who asked “where were her X rays” I told him no one had sent her for any. With that he grabbed the wheelchair and took her to Xray himself(he was obviously was very angry at this oversite to put it mildly)
Anyway things moved rapidly after that it turned out she had a dislocated shoulder and fortunately no broken bones. He put the shoulder back in place within a few minutes and my wife was almost pain free.
The ambulance crew were incapable of diagnosing a dislocated shoulder?? It’s fairly obvious & not exactly difficult to pop back in place. When it happens in motorcycle accidents whoever was riding with the guy who crashed usually pops it back in place even before the ambulance has been called.
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