I will join those who consider Changi the best airport.

As for the worst, I am sorry, but it has to be Heathrow. The shambles of arriving after an overnight flight into either Terminal 3 or 4 and transferring to Terminal 1 is a complete turnoff. Like a lot of folk from this area, I would rather use Schipol as a hub
if I can’t fly directly from Glasgow

You’ve got me praying for good weather next Monday when I fly Newark to Pittsburgh
on one of those

I have been fortunate to fly with Continental to the States around 3 times a year and
I have always found their service to be very good but not outstanding so I am a little surprised that they have won this title. It has been a few years since I have flown with Cathay or Singapore but I really can’t believe that their high standards have dropped and they always set the bench mark for me.
Having said that there have been a couple of times when the Continental flight back to GLA has been overbooked and the Good Lady and I have been upgraded to Business First and that truly is the way to fly. Top notch service.
There is one down side to Continental and that is that their frequent flyer programme
has altered this year and to get the full benefit we will now have to purchase a
dearer class of ticket and, no, I don’t expect any sympathy

As a new member of the Forum, this is a good one for me to start my contributions.
I have flown with Cathay three times and have always been impressed with their level
of service. Sitting at a window on the starboard side of the aircraft as it approached
Kai Tak on the curved approach to Runway 13 really was something. Kai Tak, I felt,
was beginning to show its age and, with no room to expand, I suppose it was
inevitable that it would have to close.